Red Penant breakdown cover - its a joke

It is not only an accident that could put the trailer out of action. What happens if a bearing seizes, that would stop the trailer and need recovery.

If you are a member of the other club you could check what the RAC says. You would need ADAC to confirm their position if you are looking at them as you never know how they interpret these things.

It is not only an accident that could put the trailer out of action. What happens if a bearing seizes, that would stop the trailer and need recovery.

If you are a member of the other club you could check what the RAC says. You would need ADAC to confirm their position if you are looking at them as you never know how they interpret these things.

 

Wheel bearing going was what OH was concerned about, its a new trailer but you never know. I've checked with the other club they thought it would be covered but have given me the number ( to call on Monday) the underwrites of their overseas breakdown cover, I would really like to be certain.

Might look at ADAC aswell we used to use them when we lived in Germany.

Might also call the CC back as I'm still not happy with their answer, if a caravan would be covered if a wheel bearing went why not a trailer.

If you go onto the C&CC website and look at their Arrival scheme and open the pdf for term and conditions and look at the scheme benefits on Page 7, it reads to me like your trailer would be covered in the event of a breakdown or accident.  Worth giving the C&CC another ring to check.

We have Arrival because it is the only scheme which reunites you with the caravan if you breakdown within 75 miles of the site where you are staying.  If car cannot be fixed locally it will take you and the car back to the site and collect caravan and take you home.  It works, because we were brought back from Scotland when the gearbox packed up on our then towcar.  We couldn't get it fixed up there because it was under warranty and we had to return it to the dealership we purchased it from. 

If you go onto the C&CC website and look at their Arrival scheme and open the pdf for term and conditions and look at the scheme benefits on Page 7, it reads to me like your trailer would be covered in the event of a breakdown or accident.  Worth giving the C&CC another ring to check.

We have Arrival because it is the only scheme which reunites you with the caravan if you breakdown within 75 miles of the site where you are staying.  If car cannot be fixed locally it will take you and the car back to the site and collect caravan and take you home.  It works, because we were brought back from Scotland when the gearbox packed up on our then towcar.  We couldn't get it fixed up there because it was under warranty and we had to return it to the dealership we purchased it from. 

Mayday will take the car back to the site to recover the caravan if you need to do this.

If you go onto the C&CC website and look at their Arrival scheme and open the pdf for term and conditions and look at the scheme benefits on Page 7, it reads to me like your trailer would be covered in the event of a breakdown or accident.  Worth giving the C&CC another ring to check.

We have Arrival because it is the only scheme which reunites you with the caravan if you breakdown within 75 miles of the site where you are staying.  If car cannot be fixed locally it will take you and the car back to the site and collect caravan and take you home.  It works, because we were brought back from Scotland when the gearbox packed up on our then towcar.  We couldn't get it fixed up there because it was under warranty and we had to return it to the dealership we purchased it from. 

...Mayday will take you and c/van to destination, the broken down vehicle to repair ,and if not repaired,after your time away, will bring the whole lot home and to storage if required 

If you go onto the C&CC website and look at their Arrival scheme and open the pdf for term and conditions and look at the scheme benefits on Page 7, it reads to me like your trailer would be covered in the event of a breakdown or accident.  Worth giving the C&CC another ring to check.

We have Arrival because it is the only scheme which reunites you with the caravan if you breakdown within 75 miles of the site where you are staying.  If car cannot be fixed locally it will take you and the car back to the site and collect caravan and take you home.  It works, because we were brought back from Scotland when the gearbox packed up on our then towcar.  We couldn't get it fixed up there because it was under warranty and we had to return it to the dealership we purchased it from. 

Mayday will take the car back to the site to recover the caravan if you need to do this.

Wildwood, when I enquired about Mayday I was told that if you broke down with the caravan on tow they would take you on to your distination for your holiday and bring you home again afterwards if the car couldn't be fixed, but that they didn't reunite you with your sited caravan if you broke down away from the site. That is why I stayed with Arrival. 

These are the points we are not clear on.

G. Secondary vehicle on a trailer being towed behind a motorcaravan                   total cost

Definition 

Secondary Vehicle     Micro Car, Mini Car, Quad Bike.

Descrition and Limit of Cover

G. If you are towing a secondary vehicle on a trailer behind your motorcaravan and the trailer becomes unusable because of accident, breakdown, fire or theft, you will be covered for the repatriation of that secondary vehicle:         i Where the trailer is declared a total loss or stolen and not recovered.

ii. Where the secondary vehicle is accident damaged, not declared a total loss, and only when it cannot be loaded on to the towed trailer.

It reads that the 'Scooter' will be the secondary vehicle, however there is no mention of what happens if its the trailer that has a problem, according to the agent I spoke to on Friday, the trailer is only recovered if the motorhome breaks down. If its the trailer that breaks down then its not covered?  they would repatriate the scooter but if the trailer couldn't be towed then that's it. Still not happy with that, will try again tomorrow.

Tammyg, your circumstances are not exactly unique. There are plenty of motorhomes who tow a car or a bike so the people at CC insurance should be including this in their negotiations with the insurers. Somebody has let this slip through the net.

If you go onto the C&CC website and look at their Arrival scheme and open the pdf for term and conditions and look at the scheme benefits on Page 7, it reads to me like your trailer would be covered in the event of a breakdown or accident.  Worth giving the C&CC another ring to check.

We have Arrival because it is the only scheme which reunites you with the caravan if you breakdown within 75 miles of the site where you are staying.  If car cannot be fixed locally it will take you and the car back to the site and collect caravan and take you home.  It works, because we were brought back from Scotland when the gearbox packed up on our then towcar.  We couldn't get it fixed up there because it was under warranty and we had to return it to the dealership we purchased it from. 

Mayday will take the car back to the site to recover the caravan if you need to do this.

Wildwood, when I enquired about Mayday I was told that if you broke down with the caravan on tow they would take you on to your distination for your holiday and bring you home again afterwards if the car couldn't be fixed, but that they didn't reunite you with your sited caravan if you broke down away from the site. That is why I stayed with Arrival. 

Not sure who you spoke to but they seem to have got it wrong. 

There does seem to be some errors in the information given out but if you were told that I would tell them you were misinformed.

Tammyg, your circumstances are not exactly unique. There are plenty of motorhomes who tow a car or a bike so the people at CC insurance should be including this in their negotiations with the insurers. Somebody has let this slip through the net.

Thanks WN, I have spent ages reading and re-reading the RP summary, I think its all in the print and how you interpret it. The club brought in cover last year for the amount of M/H's towing a car on a trailer. When you read the summary on one hand it does appear to cover the trailer but on the other hand it doesn't specificly say it does. On reflection I think we will be OK but, I would be much happier if the wording wasn't so ambiguous. Didn't get chance today (I was waiting for them to contact me, they didn't) but tomorrow I will phone and discuss it with them. Really need to get this sorted as we away soon, and I like to be organised 

I have spoken to someone at the other club who thought they did cover the trailer but would double check if I wanted to procede, they are much more expensive though.