Pump King

nothing is beyond belief now with the club.

Navigateur, it is the clubs facebook page, the comments are towards the Shell card they have offered for use on Motorways only, it is not a group on FB

Thanks.  I think I may be able to find it now.  I dont "do" Facebook.

Simon100 wrote: I think that "digital indexing" is a euphemism for making a web page go live in error!

Isn't a digital index a middle finger?

I've just been reading the FB responses to this, it's utterly ridiculous for club staff to be responding at this level to so many people, what a waste of staff time. This is not the real world, people feel strongly about motorway fuel pricing why not lobby the industry instead of promoting dubious offers?! 

Quite agree Brue.  Out of interest are staff responding on weekend days?

Despite what we are told about CT being important there is nowhere near the  level of response given to FB, in fact it's often several days before staff comment and that's usually after someone has reported an issue/thread rather than staff reading threads.  Far less moderation, possibly a good thing? since the 'upgrade' far fewer posts and far fewer staff comments with more staff introduced to assist with posts.  CT the foor relation??????????????????  You may think that but I couldn't possibly comment

I don't check the Club FB page very often, seems to be little of interest unless you know of something like this issue.  A bit of a faff to use as the replies from staff or others have to be opened up and sometimes when you return, you're not where you left!!!

Unbelievable level of response to virtually every post involving at least three staff members. What a waste of resources. Why not let people respond, thank them and explain at the end. If CT was run on the same lines it would look equally ridiculous. A waste of club time and money. 

I would like something more than "As it stands the offer with Pump-King is not available"

Why is that? What do you know that you are not telling us?

(other than what I have posted earlier)

You can post it here or reply to me, in person, via my email or home address as in my sign up details.

I would like an official CAMHC explanation regarding this ... not just an email from you stating "Unfortunately, this offer is not available and the webpages should not have been accessible; this was caused by a digital indexing problem which has now been rectified."

As I have had no response to my emails to "pump-king.co.uk" I have had in depth talks with my bank this evening, explaining what has happened regarding the CAMHC offer,  and their anti fruad team is investigating.

CAMHC, you may well get a call from them .

I will be issued a new debt card and now I have the hassle of adjusting all regular payments from it  .... thanks for that

Well said, Harrib0.

Harrib0, not had any unexplained events on my visa card as yet, but like you am not too happy re CAMHC lack of response and failure to take ownership of this problem. If the worst happens and my card is used illegally I will just make CAMHC responsible for this. Very annoying, and as previous people have said, CAHMC can waste resource replying to hundreds of FB entries but we see very few replies on CT, very bad form