Posted on 05/01/2016 17:44
Last couple of years when we renewed our caravan insurance we got a couple of free site night vouchers which gives a sort of discount. This year we did not receive any, has anyone else received any this year or has the CC stopped offering them as an incentive?
Posted on 07/01/2016 16:28
Hello Michael T,
my insurance was due last July and we get back fromone of our trips there is usually a new application to renew in the post, as none had arrived I telephone and asked about it. I was told it had been posted to me two weeks previous and they would put another in the post that day,I am still waiting for it! I did contact them again as i thought maybe ther was two vouchers in the new quote, a my policy was due to expire that week i renewed over the phone, I made two calls in the following weeks to ask where is my policy and was on each time told "i am just putting it in the post,this was last July and still not had one so I got my details on line to ensure I was insured.I do not consider this to be good service,but i do not see the point in complaining as you do not get any where, so no I did not get the free vouchers.
Bob
Posted on 14/01/2016 00:01
Typical, never had any vouchers and been with the club for a good few years, just got renewal notice and tomorrow I shall be asking what the score is, if they give to one they should give to all members, very dissapointed, its not the not receiving the voucher but the principle we are all equal members or not as this seems to indicate
Posted on 14/01/2016 23:54
Renewed my policy today and asked the question, I was told the voucher scheme ended May 2015 but the operator said she did not know why some people were offered a free night voucher and others were not, her only comment she was prepared to make was, that the scheme caused them lots of problems. So it looks like there was a scheme that did not treat members on an equal footing.
MichaelT
Motorhomer