Help shape future facilities at UK Club campsites

Rowena replied on 04/04/2022 12:03

Posted on 04/04/2022 12:03

Hi everyone!

Share your views about our UK Club campsite facilities and earn a cash reward!

We’re partnering with Discovery Research, an independent research agency, to gather some feedback to help us deliver great holidays on UK Club campsites. We love to hear your feedback on likes and dislikes, suggestions for improvements and reactions to new ideas.

We’re now looking for some members to take part in a short online research community to help shape future UK Club campsite facilities.

About the research community:

  • The online community will run 11, 12 and 13 April 2022
  • There will be 3 tasks to be completed - one per day
  • Each task will take approximately 30-45 minutes
  • To help us understand your thoughts, we may ask you to share pictures/ video about the topics we will be discussing
  • By taking part you will earn a thank you cash reward!

To be eligible to take part you must:

  • Have visited a UK Club campsite in the past 12 months
  • Be available to participate 11, 12 and 13 April 2022
  • If you fancy participating and can answer yes to both of the above questions, simply register your interest before before Wednesday 6 April by clicking HERE to complete a short Google form hosted by our trusted partner Discovery Research.

As you’ll appreciate, we need to involve a really good mix of members to ensure we get well-rounded feedback, so whilst we won’t be able to follow up with everyone who registers, we do truly appreciate all interest shown. After registration, if you’ve been selected a Discovery researcher will be in touch with you to confirm your participation.

KjellNN replied on 13/04/2022 19:24

Posted on 13/04/2022 18:36 by Cornersteady

Care to name the site?

Sorry when you said sites, as you've often posted that you haven't used them for a while due to cost and won't be using them this year I thought as always you weren't taking about club sites?

Actually I'm still confused even more by this latest post, you posed:

Most disabled rooms have an entrance directly from outside 

and some sites have and now you have found four sites that do?

Still no matter. The club is going down the path you wish, and so it should I agree.

 

Posted on 13/04/2022 19:24

Silverbank at Banchory.

And in June/July we used 3 Club sites in Southern England, none of them had the new arrangement either.

The 4 sites we visited  that do have lobby access have all been like that for several years, we assumed it was possibly because they were in exposed locations.

However, like DK and brue, we rarely use site facilities these days, finding our own onboard ones more convenient and comfortable.

 

Cornersteady replied on 13/04/2022 19:30

Posted on 13/04/2022 19:24 by KjellNN

Silverbank at Banchory.

And in June/July we used 3 Club sites in Southern England, none of them had the new arrangement either.

The 4 sites we visited  that do have lobby access have all been like that for several years, we assumed it was possibly because they were in exposed locations.

However, like DK and brue, we rarely use site facilities these days, finding our own onboard ones more convenient and comfortable.

 

Posted on 13/04/2022 19:30

Well a surprise I must say to hear you have been using so many club sites after saying for a significant amount of time, and certainly a year ago and more I think I recall, they were always too expensive for you in peak times but off topic. Thanks for the replysmile

replied on 13/04/2022 19:49

Posted on 13/04/2022 18:43 by Cornersteady

It will only pursue this luxury route if I assume enough people on this survey say they would like it? And assuming the survey is more representative than CT.

Personally I hope not too much, I have no wish to book anything and happy to take my chances when I wish to use a shower, but booking a family bathroom or disabled bathroom might interest those who need it and really that could be done now where they exist, I do remember we always had to find a quiet time to get them all in when they were all young.

Thanks for the feedback

Posted on 13/04/2022 19:49

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KjellNN replied on 13/04/2022 20:30

Posted on 13/04/2022 19:30 by Cornersteady

Well a surprise I must say to hear you have been using so many club sites after saying for a significant amount of time, and certainly a year ago and more I think I recall, they were always too expensive for you in peak times but off topic. Thanks for the replysmile

Posted on 13/04/2022 20:30

Less VAT and the purchase of a modest amount of the discounted vouchers  did help.

Savings on using CLs and CCC sites also help to "subsidise" the occasional Club site, and none were at peak prices, i.e. school holidays.

4 in a year is not exactly many out of a total of 15 sites visited.  Likely to be zero this year.

But yes, off topic, apologies to others.

replied on 13/04/2022 21:04

Posted on 13/04/2022 20:30 by KjellNN

Less VAT and the purchase of a modest amount of the discounted vouchers  did help.

Savings on using CLs and CCC sites also help to "subsidise" the occasional Club site, and none were at peak prices, i.e. school holidays.

4 in a year is not exactly many out of a total of 15 sites visited.  Likely to be zero this year.

But yes, off topic, apologies to others.

Posted on 13/04/2022 21:04

The user and all related content has been Deleted User

replied on 13/04/2022 21:28

Posted on 13/04/2022 21:28

The user and all related content has been deleted

DavidKlyne replied on 13/04/2022 21:34

Posted on 13/04/2022 16:21 by peedee

While this survey looks to have been focused on the future of facility blocks, I have just had an email from the Club to complete a Harrison interactive survey. I have completed it.

First it asks a bit about yourself and your touring plans and then moves on to questions about your Club experience and ideas for improvements. Final questions were about the Club handbook and magazine the latter obviously seeking views about going digital. Has anyone else had it?

peedee

Posted on 13/04/2022 21:34

Peedee

Not had it yet, if I get it at all. Is this the Club's belt and braces approach to getting membership feedback? 

David

nelliethehooker replied on 13/04/2022 21:51

Posted on 13/04/2022 14:21 by Cornersteady

Perhaps you ned to visit a site that has been recently refurbished, or a new build Kj before making such a post? When was your last visit to a club site?

The ones I've been to recently do just as you suggest, all toilets, family bathrooms, disabled rooms, washing machines, toddler changing room all from a central hallway. The only rooms that have to be accessed from outside was the drying room for boots and wet outdoor gear, and that sort of makes sense to keep the other areas clean. So it is happening already.

Posted on 13/04/2022 21:51

Not so on the two sites that we have recently visited, on both the separate toilet compatrments, ladies and gents, were accessed from the outside. 

Two of sites that have used in the UK have separate shower/toilet/washbasin rooms, one a council run one in Scotland and the other an A/S site under the auspices of the C&CC, complete with underfloor heating, so the is no need for those at HO to go aboard to view them.

 

Takethedogalong replied on 13/04/2022 21:55

Posted on 13/04/2022 14:54 by

Interesting.

I was able to get into one answer the thought that loo blocks would be of no value if there was no-one to use them and managed to weave in, here and there, words like welcoming, inviting and similar.

There was  a final slot to add any other thought. I recounted an event that happened about 2 weeks ago:

In Cornwall; non electric pitch; a young couple pitched up with us there on night 2 of our stay.

They had  a Citroen Berlingo and had converted the back into a bed. It was much like we'd encountered in New Zealand (where sites provide kitchens for the young at heart touring in such outfits).They were upset as the wardens had "inspected" the vehicle before allowing it (and the couple)  on site. "Rude" was the word used and they remarked that not all can afford state of the art outfits.

These are the future members and surely a sense of adventure and imagination should be encouraged? Hence trying to use words like "welcoming".

 

Posted on 13/04/2022 21:55

I feel quite angry reading about what happened to the young couple in your post. Exactly the same thing happened to us, in our mid 20’s, back in the mid 1980’s when we joined. Every time we pulled into a Club Site, we had to demonstrate how the interior of our camper van (an A60 Suntor Camper van) worked. Usually in front of a gloating set of snooty Members as well. I had hoped the Club might have moved on from treating people in this way, but apparently not. Our niece has a very nicely converted Citroen Berlingo, and she asked us if it would be worth her joining Club last year. How right was I when I said no, and bought her Membership of the C&CC instead

To say I am angry is at the moment a serious understatementđŸ¤¯đŸ¤¬

 

nelliethehooker replied on 13/04/2022 22:07

Posted on 13/04/2022 21:55 by Takethedogalong

I feel quite angry reading about what happened to the young couple in your post. Exactly the same thing happened to us, in our mid 20’s, back in the mid 1980’s when we joined. Every time we pulled into a Club Site, we had to demonstrate how the interior of our camper van (an A60 Suntor Camper van) worked. Usually in front of a gloating set of snooty Members as well. I had hoped the Club might have moved on from treating people in this way, but apparently not. Our niece has a very nicely converted Citroen Berlingo, and she asked us if it would be worth her joining Club last year. How right was I when I said no, and bought her Membership of the C&CC instead

To say I am angry is at the moment a serious understatementđŸ¤¯đŸ¤¬

 

Posted on 13/04/2022 22:07

It's not always a case though, tda. There was a small converted Vauxhall Combo, probably smaller  than the Berlingo, on the Balbernie site and the owner was saying how well she had been accepted on club sites. Maybe the attitude in Scotland is different to the South of England?sealed

near Malvern Hills Club Campsite Member photo by Andrew Cole

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