Great Savings Guide - again

Watendlath replied on 03/03/2017 15:21

Posted on 03/03/2017 15:21

 Earlier this week I spent 20+ minutes listening to the CAMC's lovely "musak" while I waited for someone from the Club shop extension to be free to answer the phone. (Not blaming them for being busy!).

My request was for a hard copy of the Great Savings Guide which was readily granted and the book deivered today, so it is obvious that there are plenty in stock to send to members on request.

BUT....why is there not a link on the GSG webpage so that members can simply click on it to order a copy and therefore save themselves the dreaded "musak" and at the same time free up hard pressed staff to deal with other matters more quickly?

brue replied on 03/03/2017 16:33

Posted on 03/03/2017 16:33

I see the down loadable vouchers have been updated with the new name, but as you say, no booklet available to order. There is no CAMC shop either so maybe this will come on line again soon?

SteveL replied on 03/03/2017 16:38

Posted on 03/03/2017 16:38

It does seem a bit strange. I have just had a look, and as you say no way to order it on line. I can only assume they are trying to phase out the book and whilst not saying you can't have one, they are not making it easy, or even obvious a hard copy exists. I would have preferred one to the stickers, which I did not request and am unlikely to use.

DerekAndSusan replied on 03/03/2017 16:56

Posted on 03/03/2017 16:56

Can somebody please inform me what we have to do to get one of these. I am not prepared to sit on the phone waiting for somebody at Club HQ to answer a phone. In past years we have benn able to order on line but as already stated not this year, and we are unable to print these vouchers as we do not have a printer.

Please, please can we have a thought for those of us who would like a hard copy.

JVB66 replied on 03/03/2017 17:03

Posted on 03/03/2017 17:03

They are in caravan club colours and logo surprised does that say anythingwink,so maybe a phone call to whats the new company  name? may be neededembarassed

Bakers2 replied on 03/03/2017 17:38

Posted on 03/03/2017 16:56 by DerekAndSusan

Can somebody please inform me what we have to do to get one of these. I am not prepared to sit on the phone waiting for somebody at Club HQ to answer a phone. In past years we have benn able to order on line but as already stated not this year, and we are unable to print these vouchers as we do not have a printer.

Please, please can we have a thought for those of us who would like a hard copy.

Posted on 03/03/2017 17:38

If you don't want to phone why not just email a request? You could also mention the reason why you're emailing 😃

SteveL replied on 04/03/2017 08:21

Posted on 04/03/2017 08:21

Unless I am missing something ET that is only to the online version. I think what is annoying folk is the lack of a link to order a copy. Last year this was possible and took a few seconds. This year it would seem you have to write an email or make a phone call.

That's progress I suppose. Although not the sort that is likely to attract the younger caravaner, that is used to using e vouchers. If they want to wean people off the book, they need to negotiate with the companies that are in it to accept these. Having to print one off is so old school. 😇

replied on 04/03/2017 08:29

Posted on 04/03/2017 08:29

Not listed in the shop Steve. Poor innit

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