Customer Focus

So, the question is ,should the CC get rid of the rules and have one big free for all !!!!!

Because without rules where would we be?............Germany

Did we ever find out what site this "sending away" was

And yet how often recently have we read praise lavished on C&CC site managers for sticking rigidly to the 1pm arrival time?

Personally I'd like to see a more flexible arrival/departure system on club sites with no access problems, but we have what we have. The OP here was, for whatever reason, in the wrong and I can't see any justification for complaints against the wardens. 

I have to smile when I read accounts of unnamed non club sites having a "turn up when you feel like it" policy because I've yet to come across any that do (some, but not many CLs excepted). That's UK Sites I'm talking about - this is the UK section, isn't it? 

I have to smile when I read accounts of unnamed non club sites having a "turn up when you feel like it" policy because I've yet to come across any that do (some, but not many CLs excepted).

I have only used one CL in the last 10 years. There are definitely some that I would use. However when I used that CL I asked about arrival times and it was a strict 12pm. 

That was sensible and understandable. The entrance road is tree lined and two outfits would not pass.  Also the owner is out at work and so has no idea whether outfits have left earlier than 12pm or not.

At Morros Leisure last week we were told " turn up when you are ready"> No problem with access so why not? Another reason why we find commercials a better option than CC. particularly when sites are mainly empty.

You spoke with them and they said anytime. It is possible to agree a time on club sites sometimes. The important thing is to ask as with any site

I don't understand, we are made aware of the earliest arrival time so if you tip up early surely you can expect a possible issue or challenge awaits you. And more than possibly the staff too!! Why gripe? 

The other thing is that the C&MC is a network of many sites and not just one isolated site. We know that many sites have site specific issues which impact on arrival times etc., these are well documented elsewhere on this forum, and efforts to manage these site specific issues and challenges are thwarted by those who just 'make it up' for themselves. These instances can also impact on all the rest of us who just manage to get it right and that I guess can just make matters worse for those trying to manage things.

I suppose I'm just lucky I have an HGV detail based sat nav regarding large layby information on all the UK road network  it covers most of Europe too.

It might mean a little effort for those who aren't as blessed  what with the internet , Google earth , Google maps it's all there if you can be bothered .👍

The large (almost empty )commercial site we were on two weeks ago was No arrivals before 1300 and All deps by 1100 on day of departure

It might mean a little effort for those who aren't as blessed  what with the internet , Google earth , Google maps it's all there if you can be bothered .

I find I can't balance my tablet or phone on my knee very well when driving & looking for a lay-by ...... 😉