Would It Work ? – Open for sensible debate.

JohnM20 replied on 18/07/2017 16:50

Posted on 18/07/2017 16:50

With so many people complaining about the frenzied booking when the system opens in early December I thought I would try to suggest a solution for those not able to book so early due to work or other restrictions. Whilst I don’t fall foul of the system so much now, I have done in the past when works holiday dates could not be booked until well into the new year and especially when trying to include a weekend. 

Would it work if every site allowed only 50% of their pitches to be booked at any time from the December booking date with the remaining 50% not being bookable until no more than 2 months before the planned visit date?  Most people, I think, should be able to work around this for planned main holidays. This should accommodate those that must fully book their year in advance and those that cannot.

 I’m sure, (he says, tongue firmly in cheek), that the IT department could tweek the online booking program to accommodate this.

 Whether it is a workable solution I don’t know, it’s just a germ of an idea to solve what is a problem for many members but remains fair to all. There may be an obvious reason why it wouldn’t work that is staring me in the face but I haven’t seen it. I’m sure someone will point it out if there is one.

 Contrary to what some are against and reject out of hand, I think deposits would be a good idea. I cannot understand why some people are so against them unless they are seriously worried about losing them. The site fees have to be paid at some time so why not spread the cost?  There are many things in life that require a deposit, caravans and motorhomes being a good example.

 With the current system there must be some members who book very early but know that they may well change their mind closer to the date, although I doubt that any would admit to this. I personally know one couple who regularly cancel bookings, not necessarily at the last minute but nonetheless may have deprived someone else from being able to book and they have to consequently look for an alternative site. Non-refundable deposits would reduce this sort of behaviour I believe.

 I guess I will receive some flak but it would be nice to have a sensible debate.

peedee replied on 21/07/2017 11:36

Posted on 19/07/2017 16:09 by GodivaNige

Members get around the late cancellation 72 hr window by not cancelling their booking, but merely changing the dates for the same site. This can be done the day before a member is due to travel by going online and amending the booking, selecting new dates at a later time. Then, the new booking is cancelled resulting in no letter or black mark from the Club. How do I know this, a warden told me how to do it :)

 

Posted on 21/07/2017 11:36

Doesn't look like the Club is going to comment on this.

peedee

InaD replied on 21/07/2017 12:33

Posted on 19/07/2017 16:54 by GodivaNige

Very sure, the day before I was due at Broadway, I checked availability for the same site and picked a weekend that was available a couple of weeks later. Amended the dates of the booking I couldn't fulfill, to the new dates. Waited for the confirmation email, then cancelled that new booking. The warden (I won't say where from) was correct.

Posted on 21/07/2017 12:33

I've done exactly the same on the day - the day our leafspring broke as we set off from the driveway at home.  Hardly something which was our fault, but as we wanted to go to the site, I decided to just amend it to a weekend a month later.  No problem, and I then rang the site concerned to inform them we wouldn't be arriving that day and that I'd changed the booking myself online.

Unlike NA I didn't subsequently cancel that amended booking and we managed to get to the site without a problem that time smile

David2115 replied on 22/07/2017 08:02

Posted on 22/07/2017 08:02

I would have thought its in the interest of the club to sell out its sites as soon as possible. Makes business sense... why wouldn't they ?

peedee replied on 22/07/2017 08:56

Posted on 22/07/2017 08:02 by David2115

I would have thought its in the interest of the club to sell out its sites as soon as possible. Makes business sense... why wouldn't they ?

Posted on 22/07/2017 08:56

I don't see that myself, there is no income from a sell out until ALL actually arrive!

peedee

young thomas replied on 22/07/2017 09:37

Posted on 22/07/2017 09:37

in theory, they could all cancel 72hrs before and there would be no income at all.wink

most holiday companies require a deposit on booking (in line with their T/Cs) and the balance a bit nearer the departure date.

folk taking these holiday packages/cruises understand that this is a fairly normal model in this business area.

i have no problem with paying a deposit to C&CC, commercial sites, other leisure companies or even CC should this ever be required.

i never book 'van breaks' unless im totally certain Im going, and, apart from our New Year break, rarely book more than a week in advance....I like be confident about the weatherwink

(in fact, we will be going away sometime next week but i will only confirm based on next week weather)

of course, i could book months in advance and then cancel if the weather was poor, but, despite some seeing this as a 'perk' of the club, i still feel this is somehow 'wrong' (tying up pitches until the last minute) so i wont do itfrown...

im sure this means im missing out on being able to book some sites at some times but, hey, that's lifesmile

the CC system is an anomaly (in the modern leisure world) and provides members with a real flexibility advantage on the one hand, but a real issue for those who cant either commit at frenzy day (working families whose employers holiday rotas haven't been agreed) nor can pick up the cancellations (again because the required time off work requires more than the clubs 72hrs to arrange with their employer).

for the likes of me, retired no real diary ties, its great...but then Im part of the core Club demographic, aren't I?wink

David2115 replied on 22/07/2017 11:19

Posted on 22/07/2017 08:56 by peedee

I don't see that myself, there is no income from a sell out until ALL actually arrive!

peedee

Posted on 22/07/2017 11:19

Isn't the point of this thread that the sites are full on these so called honeypot sites so clearly people do turn up.....if it's not the people that book on the 'frenzy' day then what is the problem 

GodivaNige replied on 22/07/2017 15:02

Posted on 22/07/2017 15:02

If the Club required a booking deposit and balance payment JUST for the honeypot sites at peak times, it wouldn't be the end of the world would it? All other sites and non peak times of year, the current system applies.

Cornersteady replied on 22/07/2017 15:47

Posted on 22/07/2017 15:02 by GodivaNige

If the Club required a booking deposit and balance payment JUST for the honeypot sites at peak times, it wouldn't be the end of the world would it? All other sites and non peak times of year, the current system applies.

Posted on 22/07/2017 15:47

But you have to ask if there is a problem that needs fixing at these honeypot sites? it could be that the no shows or late cancellations are these sites maybe significantly lower than other sites precisely because they are so popular? Then of course it is back to the 'well I've paid my deposit so won't bother to cancel'

Also how many are honeypot? York, Baltic Wharf?

Fisherman replied on 22/07/2017 15:47

Posted on 22/07/2017 15:47

Don't see what the problem is. Plenty of pitches available now in the holiday season.  There are 122 at Malvern and believe it or not Late availability shows 35 at Chatsworth next Sunday. Never think of looking for a site until a few days before we decide to go and never have a problem. This mad rush in December is like Lemmings. Could it be the club has now priced itself out at peak times? Just back from Ilam Park Still £16 per night all in Sunday-Friday throughout the summer.

GodivaNige replied on 22/07/2017 15:58

Posted on 22/07/2017 15:47 by Cornersteady

But you have to ask if there is a problem that needs fixing at these honeypot sites? it could be that the no shows or late cancellations are these sites maybe significantly lower than other sites precisely because they are so popular? Then of course it is back to the 'well I've paid my deposit so won't bother to cancel'

Also how many are honeypot? York, Baltic Wharf?

Posted on 22/07/2017 15:58

The 'paid deposit so not bothering to cancel' wouldn't be a problem if the balance payment were required in advance (as suggested in my post)

It has already been noted that there are vacant pitches seen on sites that were showing as full right up to the last minute, whether members cancel due to pending weather forecasts etc or other reasons. During peak times that are so important for people with families who don't have the flexibility of retirees, to ask members to commit financially for a select few sites at key times of the year, wouldn't be too much to ask. 

Only a suggestion mind, I'm not that bothered personally as I tend to visit adult only sites during school holidays. I'm merely speaking up for other demographics ;-)

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