What is our membership fee for?

IanH replied on 02/05/2016 09:16

Posted on 02/05/2016 09:16

There have been a number of threads running about the cost of Club sites and the fact that they seem to struggle to offer prices as low as commercial sites, particularly out of season.

I would have thought that, being a 'member' would confer some sort of discount.....but it appears not.

So what does our membership fee actually cover?

Given that there are about 400,000 memberships the fee must bring in close to £20 million!

If we don't see a reduction in site fees compared to other, similar sites, what do we actually get?

(Yes, I know we don't have to pay a non-member fee on sites, but that's just extra to a allready high price and is just there to push non-members into joining).

I assume (hope!) that when the CC sets up a department to sell insurance, european holidays etc that they are required to cover their own costs and show a profit and not be subsidised by members' fees?

Are we paying for a bloated Head office set up, perhaps?

DavidKlyne replied on 02/05/2016 22:47

Posted on 02/05/2016 22:47

David we excluded our current medical issues as we have the EHIC card anyway and there was no additional cost.  However if we did include them there was an additional cost of about £240 for the year and the same applied to Red Pennant except with RP you pay a premium so Nationwide wins hands down.  

 

Surfer

To me it would be complete folly to exclude conditions and rely solely on the EHIC Card. I also have to say that Red Pennant have never charged me extra for any medical condition unlike most other insurance companies.

David

Lansdorf replied on 03/05/2016 01:04

Posted on 03/05/2016 01:04

Leaving aside all the negative comments (mine included) regarding the COTY fiasco, there are some interesting gripes in this thread. Unfortunately I have no way of knowing which ones are well founded as I have never studied the machinations of the club's admin. What I have found with "commercial" sites is that you have to shop around for the cheapest ones and that is not always convenient if they are not where you want to be. On top of that, commercial sites usually charge a deposit which in my experience is  not refundable. Also, I have found that once the site fees on commercial sites have been paid there is no refund if you have to leave early. We arrived on one close to the Dorset coast and paid for the week. The next day we found that we were going to have to attend a funeral later in the week, cutting our stay short by 2 days. No refund. I have never had this problem with a CC site as credit has been offered for later use.

The club administration may have faults and may need a bit of pruning but what really is the problem? I wish someone would make a definitive list ............with solutions.

Personaly we fined the club runs fine. The sites and facilities generally are very well maintained. What exactly do we want? I know there is no logic to the toilet block issue. Aside of the proper campers in tents or with small camper vans, the rest of us have M/homes or caravans with washroom / toilet facilities but still choose to stay on a site with a toilet block. This is why the less popular CC sites are the ones with no facilities.  Clearly there is a wide variety of personal preferences. Do we really expect the CC to please us all?

I have no problem with the membership fee...we got our combined membership back in discount when we bought ski gear for the grandchildren. But that aside, £48 is a very small percentage of the annual cost of caravaning. How much of the CC "surplus" goes into aquiring new sites, refurbishing existing sites? Quite a lot I would imagine.

Oneputt replied on 03/05/2016 07:42

Posted on 03/05/2016 07:42

How much of the CC "surplus" goes into aquiring new sites, refurbishing existing sites? Quite a lot I would imagine


Or Surreptitiously trying to divest themselves of 3 popular sites!

Bakers2 replied on 03/05/2016 07:59

Posted on 03/05/2016 07:59

How much of the CC "surplus" goes into aquiring new sites, refurbishing existing sites? Quite a lot I would imagine


Or Surreptitiously trying to divest themselves of 3 popular sites!

I knew about Bristol and Broadway haven't heard of a third, which one is that?

Oneputt replied on 03/05/2016 08:11

Posted on 03/05/2016 08:11

Bakers it was Broadway.  Since Jayess and other challenged the club the reponse was that the application was a mistake by the clubs agents, i.e. Savilles.  Since they were rumbled the club still haven't had the courtesy to make a statement of intent on this very popular site.  See Uthread 'Broadway' in UK touring

Kennine replied on 03/05/2016 08:12

Posted on 03/05/2016 08:12

How much of the CC "surplus" goes into aquiring new sites, refurbishing existing sites? Quite a lot I would imagine


Or Surreptitiously trying to divest themselves of 3 popular sites!

I knew about Bristol and Broadway haven't heard of a third, which one is that?

Write your comments here...Braemar for example. One of my favourite CC sites. Now a private site and even more popular.

K

cyberyacht replied on 03/05/2016 08:19

Posted on 03/05/2016 08:19

Just looking at the 2014 account summary

Club sites made a surplus of £1.3million

Member Services made a surplus of 10.5million (club subscriptions £13.6million) £3.1 million costs for salaries, offices expenses etc..

Insurance made a surplus of £6.1million

Travel Service made a loss of £2.0million

Marketing Services made a loss of £7.7million

Miscellaneous Sevices made a loss of £3.6million

Operating surplus of £4.5million

There are some serious loss-making sectors there that need addressing.

Oneputt replied on 03/05/2016 08:20

Posted on 03/05/2016 08:20

Sorry Bakers got my wires crossed can't remember the site name, think its in Somerset, no doubt someone will come to the rescue

Kennine replied on 03/05/2016 08:24

Posted on 03/05/2016 08:24

Just looking at the 2014 account summary

Club sites made a surplus of £1.3million

Member Services made a surplus of 10.5million (club subscriptions £13.6million) £3.1 million costs for salaries, offices expenses etc..

Insurance made a surplus of £6.1million

Travel Service made a loss of £2.0million

Marketing Services made a loss of £7.7million

Miscellaneous Sevices made a loss of £3.6million

Operating surplus of £4.5million

Write your comments here...which begs the question, What is to happen to the Department Managers who fail to run their departments efficiently causing huge trading losses.

K

IanH replied on 03/05/2016 08:33

Posted on 03/05/2016 08:33

How much of the CC "surplus" goes into aquiring new sites, refurbishing existing sites? Quite a lot I would imagine


Or Surreptitiously trying to divest themselves of 3 popular sites!

I knew about Bristol and Broadway haven't heard of a third, which one is that?

It was Broadway, Minehead and Cadeside......these are all owned by the Club, not leased. All three (and there may be more that we haven't spotted) were put forward to the Local Authority planners for redevelopment for housing "because they no longer met the needs of the Club".

The Club put out a rather weak response saying that it was all a mistake by their agents and have, so far, declined to provide a full, proper explanation. See the 'Broadway Part2' thread under UK Sites

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