What is our membership fee for?

IanH replied on 02/05/2016 09:16

Posted on 02/05/2016 09:16

There have been a number of threads running about the cost of Club sites and the fact that they seem to struggle to offer prices as low as commercial sites, particularly out of season.

I would have thought that, being a 'member' would confer some sort of discount.....but it appears not.

So what does our membership fee actually cover?

Given that there are about 400,000 memberships the fee must bring in close to £20 million!

If we don't see a reduction in site fees compared to other, similar sites, what do we actually get?

(Yes, I know we don't have to pay a non-member fee on sites, but that's just extra to a allready high price and is just there to push non-members into joining).

I assume (hope!) that when the CC sets up a department to sell insurance, european holidays etc that they are required to cover their own costs and show a profit and not be subsidised by members' fees?

Are we paying for a bloated Head office set up, perhaps?

JVB66 replied on 02/05/2016 18:26

Posted on 02/05/2016 18:26

For me, CC is a horses for courses organisation. 

I've moved my Insurance (or will do) from them and saved hundreds of pounds. Similar tale with Red Pennant.

However, we use them for ferries, the odd decent site in the UK where they provide, normally, a high level of accommodation. We mainly use them for the CL network

On saying all of the above I would say that the current Amateur (in every sense of the word) level of H.O management is the worst I've encountered in the last 25+ years of being a member. 

I fully agree with Kennine's comment about bringing professionals in and I totally endorse IanH questioning of what the fee brings you. IMO this club is being badly managed and badly led.

...Is your c/van not worth much as i find it difficult to see how you can save hundreds of pounds

groovy cleaner replied on 02/05/2016 18:26

Posted on 02/05/2016 18:26

as a solo camper I think the club should offer a discount ,or an opt out of the magazine no magazine = less subs and as the Carvan club wont insure my camper I get Zero savings on anything else with them .

Oneputt replied on 02/05/2016 18:33

Posted on 02/05/2016 18:33

Just looking at the 2014 account summary

Club sites made a surplus of £1.3million

Member Services made a surplus of 10.5million (club subscriptions £13.6million) £3.1 million costs for salaries, offices expenses etc..

Insurance made a surplus of £6.1million

Travel Service made a loss of £2.0million

Marketing Services made a loss of £7.7million

Miscellaneous Sevices made a loss of £3.6million

Operating surplus of £4.5million

Wherenext replied on 02/05/2016 18:39

Posted on 02/05/2016 18:39

For me, CC is a horses for courses organisation. 

I've moved my Insurance (or will do) from them and saved hundreds of pounds. Similar tale with Red Pennant.

However, we use them for ferries, the odd decent site in the UK where they provide, normally, a high level of accommodation. We mainly use them for the CL network

On saying all of the above I would say that the current Amateur (in every sense of the word) level of H.O management is the worst I've encountered in the last 25+ years of being a member. 

I fully agree with Kennine's comment about bringing professionals in and I totally endorse IanH questioning of what the fee brings you. IMO this club is being badly managed and badly led.

...Is your c/van not worth much as i find it difficult to see how you can save hundreds of pounds

Write your comments here...Car insurance, amount saved £130. Caravan insurance amount saved £110. Red Pennant, amount saved £300+.

millielou replied on 02/05/2016 18:46

Posted on 02/05/2016 18:46

Moan, moan ,moan, if you are not happy take your membership fees and use them on a commercial site and leave those of us members who appreciate the technical help, mayday, and information on U.K and European sites and travel, and try and find equivalent value of membership fee. It is also not just about the price of the fee, it's the peace of mind and like minded community that is the Caravan Club. I just wish people would feel lucky with what is available to us

IanH replied on 02/05/2016 18:55

Posted on 02/05/2016 18:55

Millilou......I addressed your point above.

Do you never moan about the price of anything? Do you just pay whatever is asked, without questioning it?

I'd hate to be paying your bills, if that's the case.

huskydog replied on 02/05/2016 19:17

Posted on 02/05/2016 19:17

I agree with Ian , what is wrong with questioning the price of a product or service , it's not moaning ,it's keeping the company's on their toes Cool

Cornersteady replied on 02/05/2016 19:17

Posted on 02/05/2016 19:17

Moan, moan ,moan, if you are not happy take your membership fees and use them on a commercial site and leave those of us members who appreciate the technical help, mayday, and information on U.K and European sites and travel, and try and find equivalent value of membership fee. It is also not just about the price of the fee, it's the peace of mind and like minded community that is the Caravan Club. I just wish people would feel lucky with what is available to us

I fully agree, unless joining the club and/or going to club sites is some kind of comumity service, you have a choice to join/rejoin and a choice to go to club sites or. It is not about blindly going with the club, I look at what is on offer (every single time I go to a club site) and feel the cost is justified and value for money. I suspect that many do the same judging by the full three nights at the site I've just been to and looking over the bookings for May and June it is fully booked for about half the time

Wherenext replied on 02/05/2016 19:19

Posted on 02/05/2016 19:19

but wouldn't you want professionals with some carvaning experience, or does that not matter?

Write your comments here...the current lot are all caravanners, yet you've had the Sites manager/head honcho reading about Broadway site on the forum because he didn't know what was happening and the Big Man acting like an idiot on TV. Don't get me started on IT brigade.

There are lots of professionals who have had experience in the leisure industry, for that is what we are, only the CC are part time and unbelievably closed when people are most likely to be partaking of leisure.

Sure, I'll stay because it still providers me with a service but unlike some members I don't believe it's the bees-knees and some members mistakenly believe a questioning of the status quo or HO decisions deserves to be met with the old refrain of "Well leave then". Carry on regardless.

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