replied on 16/05/2021 11:45
Posted on 16/05/2021 11:45
CAMH is beyond a joke. Friday, I organised Mayday Breakdown Cover for the new motorhome and added the car. It quoted a premium of £132 in the headline, so I clicked on 'Accept' and it then prompted a change of price to £157 because there is a £25 charge added to the bottom of the quote for the 2nd vehicle which I asked CAMH to cover as part of the quote. This is simply dishonest conduct.
Today, I tried to make a booking at Yellowcraigs but had a query on whether my 'First Night Free' Voucher would still be valid. Phoned the site, ansaphone 'we're not taking booking calls, use the website'. Problem with the website booking because it still lists the Caravan, despite my changing my profile to motorhome. Removed the Caravan and tried to add the Motorhome. Got as far as Burstner, and was unable to get beyond that because all the pre populated fields do not contain my model and there is no free text entry. Selecting 'Other' then causes a error and loses the motorhome dimensions and data.
Tried to complain by email to CAMH and there is no world beyond Microsoft Outlook. Why not give an email address so that Members who choose other email service Providers can correspond with a 'Club' that claims to offer Membership Benefits?
Cannot contact the Contact Centre because it's a Monday to Friday only operation. What an utter joke of dishonesty and incompetence in its operations.
I hope you see this Rowena and do something about it. Only9 months to wait until my membership expires and I can cancel.
Steve
Moderator Comment - As this discussion has turned into a demand that the OP returns to his thread to account for himself I think its time to draw a line under it.
2 people like this
.
.
