The Most Useless Organisation

Steve March,

I think the title your post and some of your comments are unfair, especially about Mayday. In  my opinion it is wrong to refer to it as "simply dishonest conduct".

If you had scrolled down the initial page you would have seen  exactly what is covered for £132. It clearly states that you can add an extra vehicle for £25. 

This is before you press the button to ask for a quote, let alone press accept. Of course you had to read the whole page to see what is provided.

How can this be considered dishonest conduct?

As JVB has mentioned the difference is the enhancements that you get as a caravan/motorhome owner which are not available in normal Green Flag cover.

In terms of cost I paid £130 for my car and motorhome including Home Start with Mayday last November. 

Whilst I can appreciate that the OP is getting the impression everything is conspiring against him I am not sure he is being entirely fair. However I do agree this business about changing outfit details should be fixed. What the Club don't seem to realise is that there are so many makes and models of motorhome out there that it is an almost impossible task to try and list them. It's a bit like painting the Forth Bridge by the time you think you have finished the list another dozen appear from no where! Far better to allow members to add their own details?

David

Yes indeed. Mayday is a product developed years ago for Club members travelling with car and caravan and needing breakdown/ recovery for those two vehicles.

But many nowadays travel with a single motorhome and only need breakdown/ recovery insurance for that one vehicle - so people in that group may easily find suitable cover from other sources. 

They may but most 'ordinary' policies exclude vehicles over 3500kg and over a specified length so I very much doubt they will "easily" find it.

The matching service is also a problem at times as not every model of the same car in the same year is shown,

When looking at pvc websites from manufacturers it is the same, 

The lists are endless as now several "Makes" are under the same banner just different  model numbers

The issue with entering one's outfit details has been outstanding since at least last August when I had similar problems adding my current MoHo. As for communications, having eventually received a reply to my Email about the Sites Directory, it failed to answer the three questions raised. A follow up Email is, to date unanswered. I have today sent a chaser.

I fully sympathise with SM.

Why do some seem to have problems  with club communications?,I have only once  had to send second email as a nudge  before getting an adequate reply 

Any phone calls are either  sorted there and then or a promised answer return phone call has been received 

 And as posted,  it seems with as many companies,  remote working is not as successful as the head honchos would hope 

I have just done a pretend quote on MayDay for a motorhome and additional car. I can possibly see where the confusion comes from but dishonest, never.  You are fully aware of the cost before you even put your personal details in let alone pay.  Put in perspective your problems are tiny compared with the families of 140,000+ Covid victims.

I wonder if it is significant that Steve March has not responded to any of the comments.

I doubt it. He seems to post for a while then vanish.