Should the Club put it's foot down?

Posted on 14/10/2019 16:51 by young thomas

some site do have an employee hook and unhook you from the bollard, if its sneaky lekky pinching that needs monitoring, although ive never seen anyone trying it on..

but just like settling the bill, the call to the office will get you your own personal pitch butler to unhook you at your convenience.

never been an issue in causing any sort of delay, either with connecting or disconnecting...

the systems and processes (and staffing levels) are just geared up to be able to cope with high numbers of customers coming and going at any time of the day..

not having the bow-wave of an 'arrival time' probably helps.

 

Posted on 14/10/2019 17:01 by

At Turiscampo with a bit of luck the "pitch butler" would run you back up to your pitch in the golf buggy when he needed to come and reset the trip (always my fault)

Posted on 14/10/2019 17:10 by

Not now David. All the electrics have been replaced.  All have euro sockets and you plug yourself in to the unlimited 10 amp supply.  However, I believe that power over a certain limit will be charged for once the refurb is completed.  

Posted on 14/10/2019 15:44 by peedee

Probably not as much as Cayton Village and its refurbishment or the rebranding.

peedee

Posted on 14/10/2019 17:27 by

 Not been since 2017 seemed then as though a lot of change was afoot and not all for the better.

Posted on 14/10/2019 17:27 by

 Not been since 2017 seemed then as though a lot of change was afoot and not all for the better.

Posted on 14/10/2019 17:40 by

There have definitely been some changes that are not to my taste but overall I think they have improved the site.  

Posted on 14/10/2019 15:44 by peedee

Probably not as much as Cayton Village and its refurbishment or the rebranding.

peedee

Posted on 14/10/2019 14:38 by Takethedogalong

I agree totally, that’s why I said it’s how staff resources are utilised. I would trial one person doing loos and leave one in office, but it all depends. Two hitting Ladies and Gents would half the time they are closed, which might be of more value to some Club members?

If it was me, I would switch to doing blocks in afternoon (after an initial check round first thing in morning to stock loo rolls and soap). Less folks on site, could get away with one person spending longer cleaning, leave other in office. Swop over to do other side. Not just loos to clean of course, Wardens keep many other areas clean and tidy. However, it might be that policy is to do outdoor work at certain times as well, such as grass cutting, other maintenance, I don’t know. 

Folks leave at all hours of the day, paying on leaving means staffing the office accordingly, unless payment can be done electronically. Both have cost implications.

Posted on 14/10/2019 16:11 by

There are even more sofisticated systems PD.  For example one we used in Germany a few years back and i have seen other elsewhere.

1. Insert CC.
2. Choose how much credit you want on the services access card.
3. System places a pending payment on CC [say £100].  
4. System issues services access card with £100 credit.
5. You use services access card as you want.  
6. On departure insert services access card in machine request refund of unused credit.  
7. Card is retained and CC pending payment is adjusted to actual amount and CC is charged.
8. Receipt is issued.

The whole billing system is similar to using a automated fuel pump.  Simples.