Not moving with the times

Del Sandy replied on 21/08/2020 12:37

Posted on 21/08/2020 12:37

This club could be fantastic, if only it was to listen to its members, some reasons below;

1. Very slow website, cannot find a website as slow as this one, even ones you do not have to pay for!

2. Inability to search for fully serviced pitches (perhaps because they do not have many)

3. Being superseded by free forums such as Adults only caravan sites on Facebook

4. Wasting money, why does the club not ask all members if they need a magazine, I would have been happy to have an electronic version, also helping the environment

5. With all my posts asking for reasons for these issues not being addressed and approaching the site directly no action has been taken, or even reasons why they cannot

I have enjoyed the discussions on the site and interestingly my concerns have been covered several times by others. Note the times I go on the website has to be on off peak times due to the slow website.

It is sad that I will not be renewing my membership, as I do not intend to pay for membership where there is no official feedback from the club when issues are raised.

Hopefully I will rejoin when basic issues are sorted out.

Kind Regards

Derek

 

replied on 25/08/2020 19:20

Posted on 25/08/2020 19:20

The user and all related content has been deleted

JVB66 replied on 25/08/2020 19:26

Posted on 25/08/2020 18:01 by SteveL

I think that's generalising too far JVB. Even in those pre internet and TV days, the very popular Hi de Hi style holiday would have been my worse nightmare. I think in all times / generations folk will spend their leisure time in lots of different ways. Perhaps just sitting reading a good book.

Posted on 25/08/2020 19:26

I think the advent of what i mentioned  ,has done far more for the lack of socialising than the odd reading of a "good" book ever did ,or thats what we have noticed these days

replied on 25/08/2020 19:29

Posted on 25/08/2020 19:16 by SeasideBill

I can cope with any confusion about the length of minimum stay and clunky technology etc, but I don’t like to pay more than necessary. Example: CMC Malvern Hills & CCC Blackmore. More-or-less identical sites next door to each other. 7 Sept for 2 nights, CMC £51.40, CCC £38.20. Why pay more? I’m currently putting together an itinerary for a 30 day trip, on that basis I could save a load of money

Posted on 25/08/2020 19:29

The user and all related content has been deleted

Cornersteady replied on 25/08/2020 19:31

Posted on 25/08/2020 19:16 by SeasideBill

I can cope with any confusion about the length of minimum stay and clunky technology etc, but I don’t like to pay more than necessary. Example: CMC Malvern Hills & CCC Blackmore. More-or-less identical sites next door to each other. 7 Sept for 2 nights, CMC £51.40, CCC £38.20. Why pay more? I’m currently putting together an itinerary for a 30 day trip, on that basis I could save a load of money

Posted on 25/08/2020 19:31

well one reason is the one you've given a few times SB, maybe you've paid your membership fee and want something back (your own words) or as you have also said they might offer you something of value that you would pay a premium for?

But exactly why pay more, I've often said that, everyone has to choose what they think is reasonable to get what they want. No one is forced to use a club site.

JVB66 replied on 25/08/2020 19:31

Posted on 25/08/2020 19:07 by

Well it's not compulsory. You can just 'find out' at the end as you have described happens. As I said, I use C&CC sites more than CAMC sites and so I know which sites have restrictions.

But what the heck. it's a trend on here for some to find nothing good about the C&CC whatsoever. I like the C&CC.

 

Posted on 25/08/2020 19:31

I think that goes for some and this club as wellwink

Cornersteady replied on 25/08/2020 19:41

Posted on 25/08/2020 19:20 by

Quoting peedee above:

"It still thinks one size fits all and charges accordingly. As a result, for those not requiring full fat facilities they are expensive for many especially for short stays which is an increasing requirement due to the growth in motorhome ownership…… The pricing structure needs to change to make short stays more viable I …. would look into the introduction of a tariff for “Quick Stops” for motorhomes."

Agree absolutely. When the Club's  name changed I thought that motorhomers would be catered for in the way many of us like to tour. Being able to arrive and not have to "book in", but have some kind of prearranged payment or  barrier card affair, allowing us to arrive later would be a start - the kind of Quick Stop (to use peedee's phrase) touring we enjoy elsewhere.

Posted on 25/08/2020 19:41

 I thought that motorhomers would be catered for in the way many of us like to tour

I appreciate that many of you like to tour that way but it is not representative of the all MH club users is it? From the growing numbers of MH that have joined since the re-brand and looking at how many MH there are on sites at present it would appear not.

But why try and change the club to suit your own needs? As been pointed out there are other places that appear to cater better for your needs, use them?

btw you've said you like CCC, do they do things differently there and meet your touring needs better?

near Malvern Hills Club Campsite Member photo by Andrew Cole

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