Not moving with the times

Del Sandy replied on 21/08/2020 12:37

Posted on 21/08/2020 12:37

This club could be fantastic, if only it was to listen to its members, some reasons below;

1. Very slow website, cannot find a website as slow as this one, even ones you do not have to pay for!

2. Inability to search for fully serviced pitches (perhaps because they do not have many)

3. Being superseded by free forums such as Adults only caravan sites on Facebook

4. Wasting money, why does the club not ask all members if they need a magazine, I would have been happy to have an electronic version, also helping the environment

5. With all my posts asking for reasons for these issues not being addressed and approaching the site directly no action has been taken, or even reasons why they cannot

I have enjoyed the discussions on the site and interestingly my concerns have been covered several times by others. Note the times I go on the website has to be on off peak times due to the slow website.

It is sad that I will not be renewing my membership, as I do not intend to pay for membership where there is no official feedback from the club when issues are raised.

Hopefully I will rejoin when basic issues are sorted out.

Kind Regards

Derek

 

Cornersteady replied on 25/08/2020 18:19

Posted on 25/08/2020 18:01 by

The minimum 2 nights isn't universal is it?

I went quite a way through  the booking system yesterday and was being allowed to book one night.

However I abandoned it in favor of a club site without deposit.

Posted on 25/08/2020 18:19

No it isn't universal as TW stated for you :

The restrictions are not consistent across the network or the seasons so you often have little clue in advance of completing the booking process.

Glad to know the club won.

replied on 25/08/2020 18:23

Posted on 25/08/2020 18:04 by

Since we seem to have drifted onto prices can anyone explain why Burford is £27.30 and Morn Hill  £18.50 for the same night?. From what I remember there is nothing to choose between them

Posted on 25/08/2020 18:23

There is one thing. Mornhill is all grass. 

replied on 25/08/2020 18:25

Posted on 25/08/2020 18:08 by Tinwheeler

No it isn't universal, nor is it always 2 nights - it's sometimes more. That very inconsistency causes confusion.

Posted on 25/08/2020 18:25

The user and all related content has been deleted

Tinwheeler replied on 25/08/2020 18:36

Posted on 25/08/2020 18:25 by

 The same sites have the same booking restrictions consistently.

It's not that difficult if you have the grid open while you book. Causes me no confusion.

Posted on 25/08/2020 18:36

But not at all times of the year, surely?

What grid?🤔

Lucky you to not be confused but it’s the frustration which irks more than the confusion.

Cornersteady replied on 25/08/2020 18:36

Posted on 25/08/2020 18:04 by

Since we seem to have drifted onto prices can anyone explain why Burford is £27.30 and Morn Hill  £18.50 for the same night?. From what I remember there is nothing to choose between them

Posted on 25/08/2020 18:36

Quite a lot really, Burford is a far better site, Morn Hill is all grass as been pointed out but also no large playground and play area and no dog walk. Kids for a £1 too.

Far better placed in the beautiful Cotswolds too.

replied on 25/08/2020 18:43

Posted on 25/08/2020 18:36 by Tinwheeler

But not at all times of the year, surely?

What grid?🤔

Lucky you to not be confused but it’s the frustration which irks more than the confusion.

Posted on 25/08/2020 18:43

The user and all related content has been deleted

SeasideBill replied on 25/08/2020 18:52

Posted on 25/08/2020 17:50 by

Is it true? Not for me. I do not find it as described up-thread and do not experience those problems. 

Posted on 25/08/2020 18:52

No it’s not true. The App & website are functional, no better or worse than CMC, they both have their deficiencies.

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