Membership renewal premium

replied on 17/06/2016 19:49

Posted on 17/06/2016 19:49

In my recent renewal notice I see that my fee has gone up from £46 per year to £48 per year.  This is a 4.35% increase.  When inflation is running at 0.3% this makes for an increase that is 14 and a half times that of inflation.  And yet there apparrently is no need for an explanation of this hike in the renewal premium.   Can anyone give me an explanation before I put pen to paper with an official complaint.

IanH replied on 21/06/2016 20:40

Posted on 21/06/2016 20:40

I disagree that almost 5% is a small increase.

I also disagreee that organisations need to simply increase their charges to cover their increased costs.

Most efficient companies would first look very carefully at how on earth their costs could have possibly increased by 5% at a time of low energy prices, low inflation and stable business conditions. They would firstly tackle that issue.

The truth is that the CC have no incentive to cut their head office costs and are gambling that they can just keep increasing their rates and that people will pay it.

The CC management do not live in the real, commercial world. And the members are paying the price for that.

 

replied on 22/06/2016 06:51

Posted on 22/06/2016 06:51

I disagree that almost 5% is a small increase.

I also disagreee that organisations need to simply increase their charges to cover their increased costs.

Most efficient companies would first look very carefully at how on earth their costs could have possibly increased by 5% at a time of low energy prices, low inflation and stable business conditions. They would firstly tackle that issue.

The truth is that the CC have no incentive to cut their head office costs and are gambling that they can just keep increasing their rates and that people will pay it.

The CC management do not live in the real, commercial world. And the members are paying the price for that.

 

 

Thank you Ian.  Well said.  My only ally and someone with some real commercial savvy

jennyc replied on 25/06/2016 10:51

Posted on 25/06/2016 10:51

I'm an ally too sefton, Ian, and while I'm not a fan of criticising just for the sake of it, I'd like to point out to the CC that my index linked pension rose by 0% this year because it's based on last Autumn's CPI. OK I'm just one member, and I may not be typical in having an index linked pension in the first place, many members have less. I'd better understand a membership increase if CC site availability were to grow, or maintain historic levels even, but it doesn't and site fees should  be set to cover individual site costs and a portion of general maintenance, including labour. Our membership fee needs to cover central administration costs, the magazine and new site investment. A core issue might be the proportion of HQ staff who aren't actually caravaners which may explain a commercial at the cost of club style of management which so many people post in favour of.

Kennine replied on 26/06/2016 09:36

Posted on 26/06/2016 09:36

Im sure if the CC really wanted to keep their costs under control, they could.  Most large inefficient organisations waste huge amounts of money in their head office operations. Great savings can be made by rationalising the staff and departments within any company's head offices. Those savings can then be re-invested in their front line operations.

K Cool

young thomas replied on 26/06/2016 16:35

Posted on 26/06/2016 16:35

well, im an ally, too.....Happy

companies cant keep ramping up costs and just 'expecting' their 'loyal' customers to keep coughing up....folk will vote with their feet (wheels)....as we do....

i pay the club membership fee as it unlocks certain benefits..

...CLs, the chance to use an alternative ferry provider etc...

however, none of this precludes the fact that folk are entitled to ask the question when fees rise well above (real world) expectations....Sad

Wildwood replied on 28/06/2016 18:47

Posted on 28/06/2016 18:47

Im sure if the CC really wanted to keep their costs under control, they could.  Most large inefficient organisations waste huge amounts of money in their head office operations. Great savings can be made by rationalising the staff and departments within any company's head offices. Those savings can then be re-invested in their front line operations.

K Cool

Possibly the problem is the club is not a commercial compan y run by a group of diorectors for the benefit of shareholders. What we have is a business run by volunteers and with thye best will in the world this does not produce the most efficient operation but there again there are no fat cats living off the membership.

IanH replied on 28/06/2016 19:02

Posted on 28/06/2016 19:02

Run by volunteers?

So no-one at Grimstead is paid then?

IanH replied on 28/06/2016 19:08

Posted on 28/06/2016 19:08

According to an article I just read, a typical director's salary at CC is nearly £93k

young thomas replied on 28/06/2016 19:24

Posted on 28/06/2016 19:24

Run by volunteers?

So no-one at Grimstead is paid then?

exactly, all the folk in the call centres? etc....

i guess the IT folk might be volunteers.....Sad

make no mistake, CC is very much a company run for profit by paid employees.....

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