Booking Abuse!
87 replies
Cornersteady replied on 26/02/2016 19:57
Posted on 26/02/2016 19:57
Rather than holding pitches back, some pitches are taken out of the booking system due to maintenance, or whatever. I know of one site when the few grass pitches are not on the system at all as they flood very easily, These pitches may be given out if you ring if they are ready earlier than planned.
As for the weekenders stopping longer stayers, I see it as the longer stayers stopping the weekenders
You can't please veryone so that;s why its first come first served. If you want a pitch book early
crusader replied on 26/02/2016 21:30
Posted on 26/02/2016 21:30
Banned for two weeks last summer left first site early after being washed out, weather was terrible so stopped in services to inform second and third site I was cancelling. The site wardens were excellent about it, but received an email/posted letter from CC I was banned from booking for two weeks. Took me longer to dry out in my flat. But rules r rules. Happy caravanning.
Moderator Edit:
The upper case text has been amended as this is considered shouting and is against our T&Cs.
Jockii if you want you can use lower case and the Bold icon then you wont be shouting only screaming lol
IanH replied on 01/03/2016 17:52
Posted on 01/03/2016 17:52
In answer to the original poster's question (and apologies for getting back on topic).......in my view the answer is Yes - some people do abuse the booking system. They book 'just in case' and then cancel just outside the 72 hour cut off period.
This is why pitches often become available at the last minute - too late for some to take up.
The CC deny that this happens, but I (and others) have been asking for years now for the numbers of cancellations made in the days leading up to the 72 hour cut off.
Despite the fact that this information must be available, the CC have consistently ignored this request for information.
Draw your own conclusions.......
peedee replied on 02/03/2016 08:27
Posted on 02/03/2016 08:27
Ian while I agree members do make speculative bookings, it is the only way to get a booking sometimes, the cancellations seem to be gobbled up fairly quickly so the Club doesn't actually lose anything. It is just members like the one complaining in the March magazine letters pages that suffer and me who wanted a four day booking over a weekend in the northwest. It just couldn't be done 3 weeks in advance other than at the Wirral Country Park which I didn't want so I have booked a commercial site for my four days.
Did you see >this thread< I'll try and update it idc.
peedee
clarinetman replied on 06/03/2016 14:48
Posted on 06/03/2016 14:48
I booked last week for Chatsworth only to have to cancel because our 2 year old grandson was taken into hospital the day before we were due, we as well as being very concerned about our little one we also looked after his sister whilst their parents were a the hospital all night.
I cancelled the short break and as someone said rules being rules got a warning email immediately.
I emailed the club to explain the circumstances and say it is bad enough having the worry of the situation without also getting a automated threatening letter as well, some will no doubt say tough but I don't think the cc club operate as a club
anymore,take a deposit if you want to try and stop people booking speculatively and then cancelling, but have a bit of thought and respect for your members who could do without threats at times like this.
Haven't recieved a reply to my email either.
moulesy replied on 06/03/2016 15:52
Posted on 06/03/2016 15:52
cm - you have my sympathy and I hope your grandson makes a full recovery. In the big scheme of things that email is of no importance.
As for club acting as a club, well unfortunately you're up against the brigade that insist the club should get up with the times and become more commercialised (ie whack up prices in July & August and give out more special deals off peak)! The club offers
a reasonable alternative (IMHO).
clarinetman replied on 07/03/2016 20:32
Posted on 07/03/2016 20:32
Thanks m for your kind thoughts but you will not believe this, the little tinker only fell off a chair yesterday and has now fractured his wrist, 2nd visit to A&E pot on and as we are booked in at Knarsborough on Friday? I feel a second yellow might be coming.
nelliethehooker replied on 07/03/2016 20:43
Posted on 07/03/2016 20:43
Thanks m for your kind thoughts but you will not believe this, the little tinker only fell off a chair yesterday and has now fractured his wrist, 2nd visit to A&E pot on and as we are booked in at Knarsborough on Friday? I feel a second yellow might be coming.
If you're quick with an on-line cancellation for Friday you should not get the dreaded message.
Wildwood replied on 07/03/2016 21:53
Posted on 07/03/2016 21:53
Thanks m for your kind thoughts but you will not believe this, the little tinker only fell off a chair yesterday and has now fractured his wrist, 2nd visit to A&E pot on and as we are booked in at Knarsborough on Friday? I feel a second yellow might be coming.
You have until twelve noon on a Tuesday to cancel a Friday booking.
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