Booking Abuse!

mickysf replied on 26/02/2016 17:55

Posted on 26/02/2016 17:55

Banned for two weeks last summer left first site early after being washed out, weather was terrible so stopped in services to inform second and third site I was cancelling.  The site wardens were excellent about it, but received an email/posted letter from CC I was banned from booking for two weeks.  Took me longer to dry out in my flat.  But rules r rules.  Happy caravanning.

Rules may be rules but with substantiated and unavoidable mitigating circumstances I'd reckon discretion would be applied! You'd have to discuss this mind in a rational and calm way I reckon and not just shout at them!

 

SteveL replied on 26/02/2016 17:58

Posted on 26/02/2016 17:58

Banned for two weeks last summer left first site early after being washed out, weather was terrible so stopped in services  to inform second and third site I was cancelling.  The site wardens were excellent about it, but received an email/posted letter from CC  I was banned from booking for two weeks.  Took me longer to dry out in my flat. But rules r rules.  Happy caravanning.

Were the bookings very close together, time wise? Otherwise you should have been OK because you gave 72 hours notice.

Takethedogalong replied on 26/02/2016 18:03

Posted on 26/02/2016 18:03

Jockii is a new poster on CT and may not realise that using capitals is considered shouting, especially as not everyone reads the section on how to post. It is quite a common mistake. Hope this helps jockii, if you are wondering what everyone is on about.Happy

JVB66 replied on 26/02/2016 18:12

Posted on 26/02/2016 18:12

Until the poster mentions where this was,I am sceptical, as the system does not work like as mentionedWink

royandsharont replied on 26/02/2016 18:15

Posted on 26/02/2016 18:15

I am hoping for a cancellation when we next go away. Because of not being able to do our normal thing and go abroad in April/May/June I have decided to book a short tour over on the west coast to places I had in mind to visit when we had the time. I have managed to get in at Blackpool, Southport, Chester and then Buxton for a total of 13 consecutive nights but then have encountered the weekend difficulties at the end of April. I cannot get a Saturday night! but can get all those after it. If not then we shall probably just go straight home on the Saturday and not continue the nights away into the next weekend. Pity really but there you go. Fingers crossed the wardens may be able to help us out; they did once before at Stonehaven when we came across the same problem half way through a 7 week tour. If it wasn't for people cancelling then the likes of us who like to tour just wouldn't be able to do it in the UK unless you booked in December and were happy to plan months in advance. Perhaps this is partly why we enjoy touring abroad so much. Regards, Roy

JVB66 replied on 26/02/2016 18:21

Posted on 26/02/2016 18:21

I am hoping for a cancellation when we next go away. Because of not being able to do our normal thing and go abroad in April/May/June I have decided to book a short tour over on the west coast to places I had in mind to visit when we had the time. I have managed to get in at Blackpool, Southport, Chester and then Buxton for a total of 13 consecutive nights but then have encountered the weekend difficulties at the end of April. I cannot get a Saturday night! but can get all those after it. If not then we shall probably just go straight home on the Saturday and not continue the nights away into the next weekend. Pity really but there you go. Fingers crossed the wardens may be able to help us out; they did once before at Stonehaven when we came across the same problem half way through a 7 week tour. If it wasn't for people cancelling then the likes of us who like to tour just wouldn't be able to do it in the UK unless you booked in December and were happy to plan months in advance. Perhaps this is partly why we enjoy touring abroad so much. Regards, Roy

Write your comments here...ring the site concerned, we have in all the years only that I remember at the most 3 times that a request for a period of longer than the W/end has not been positive

Takethedogalong replied on 26/02/2016 18:32

Posted on 26/02/2016 18:32

We always ring and check. Ferry Meadows was showing fully booked on system on a night we needed, rang to check, got our booking sorted no problem thanks to helpful Wardens.

royandsharont replied on 26/02/2016 18:49

Posted on 26/02/2016 18:49

I was planning to ring the Wardens when the site opens in March and see how likely it may be on their past experiences, then again nearer the 72 hour cancelation time with fingers crossed someone has cancelled. Regards, Roy

Nicechor replied on 26/02/2016 19:22

Posted on 26/02/2016 19:22

We always ring and check. Ferry Meadows was showing fully booked on system on a night we needed, rang to check, got our booking sorted no problem thanks to helpful Wardens.

Write your comments here..

Are some pitches held back from the online booking system?

The reason I ask is that it is annoying that when booking opens for peak period like Easter  you find that the main sites are fully booked on the sat / sun nights thereby stopping others from booking a four or five night stay !

Takethedogalong replied on 26/02/2016 19:42

Posted on 26/02/2016 19:42

I have no idea how allocation of pitches works to be honest nicechor, we don't use many Club Sites, but as we seldom book ahead more than a couple of days, we prefer to ring sites direct if booking system shows full. Suspect that things are quite fluid, with cancellations coming in most days. Perhaps we are just lucky. You can't beat old fashioned communication sometimes though.

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