An altogether better booking experience

When reading Rowena post i would think that is what is "mentioned"in her text

Pardon?

Que sera sera.

My guess is the existing system is to unwieldy or expensive to change to meet the requirements so the Club has opted to produce another system which can or could in the immediate or distant future meet these..

peedee

Probably the same people posting the same old stuff on both 🤣

I am not sure about Focus Groups but would like to know more about them and how people are chosen to contribute to such groups.

Most focus groups are afflicted with myopia.

The user and all related content has been Deleted User

Do you use the internet?

The booking section of the club is 10 years behind the best in class for travel search and booking.

You ask what is poor well start with the list of improvements that is listed in the OP, why improve them if they are not poor.

Quite frankly the current booking platform is clunky, slow, with no where near enough search features. It is the printed book on the internet not a custom booking platform. 

Quite simply I want to be able to have a search string something like:

Caravan, fully serviced pitch, site or CL,date x to date y, near pub, fishing on site, dog walk, hardstanding, in a geographical search area defined by me, near a beach, open all year, dogs allowed.

You can do this on commercial search sites so why not on the club platform? 

On the club site I can have a search string of region and date (even then it asks you to check availability on each page) and it is up to the user to pour over dozens of site details to see if the site suits by translating those little symbols. 

I can't say as the improvements hold any interest for me due to the way I plan my trips and the type of sites that we use.

As for pouring over the symbols in site details I don't as there are none which are of any importance or real interest to me.

Very much my views. Personally I think asking for the complexity that Phishing wants, is just asking for trouble, given the track record of improvements on this site.☹️ Search strings are only any good if you can trust the results. I will shortly become interested in those sites that have a drive over waste water disposal, however it would have no influence in picking a site.😂 To me it's the fact that the site is a known quantity, easy to book in the right area that counts. Information such as nearest bus stop / frequency / nearby  attractions / shops etc, I will establish from more detailed online sources.

If the CC website said that the bus stopped 100 yards away would you trust it to be accurate and up to date if it was important to you? Personally I would do a quick check for bus times etc on Google Maps followed by the bus companies links.

I did use the CC's map search back in 2013 to find a suitable CL close to Alde in Wellingborough and, for me, it worked fine. Such a search is rare though as we simply look at a map and plan a series of 5 night stops. Often a longer first run and then trying to keep the rest to about 1.5 to 2.5 hour hops. First choice is usually a CC site unless it is not near enough to where I want to be. Then I will look at C&CC sites. If neither seems where I want to be then I do what I would in the past. Google the post code, expand the resultant search area by zooming out and then search touring caravan sites to see alternative options.