How to book a site

Booking a Club site

Booking a Club site couldn’t be easier for both members and non-members.

There are four easy ways to book touring pitches at Club sites.

1. Book online 

You can book a site online using our Search and Book tool. To book online, you need to register with the website and log in before you begin.

2. Book using our UK Sites App

Download our free UK Sites App to easily browse Club sites and book a pitch, wherever you are.

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3. Call our Contact Centre

You can call us on 01342 327 490 (Monday to Friday - 8:45am - 5:30pm) 

4. Call a site directly

You can call the sites directly for site specific enquiries. Phone numbers for each site can be found on the respective Campsite webpage.

What do I need in order to book?

When you are ready to make a booking, please make sure you have the following details to hand:

• membership number
• outfit's overall length in metres/feet
• name of site
• site booking code
• arrival/departure dates
• requirements for awnings
• expected time of arrival

Booking an Affiliated site or Certificated Location

Members can also book Affiliated sites and Certificated Locations.

You can call the site direct to confirm prices and to make your booking. Contact details can be found on the individual site details pages or in the Sites Directory & Handbook.

Please remember to check booking terms and conditions with Affiliated sites and Certificated Locations at the time of booking, as these may vary from Club-owned and managed sites.

Booking a seasonal or storage pitch

To book a seasonal pitch or storage pitch, download the advance booking form and return to us by post.

The Caravan Club Limited
East Grinstead House
East Grinstead
West Sussex
RH19 1UA

Please mark clearly if you have more than one choice of site, or if you would like to make a booking for more than one set of dates.

Don’t forget to read the terms and conditions, sign the Declaration box and include payment details, or we won’t be able to process your booking.

How do I pay?

To secure your pitch we’ll take payment at the time of booking by Visa, MasterCard, cheque or direct debit. If paying by direct debit, this can be a single payment or four equal consecutive monthly instalments (as long as the fourth instalment is paid before the end date of the pitch).

The first instalment will be debited approximately 10 working days after your booking is confirmed.

If your chosen site is fully booked, we will contact you to let you know that we’ll hold your details on a waiting list.

If a pitch becomes available at a later date due to a cancellation and we have more than one application on the waiting list, we’ll select a form at random. To book all-year storage, please contact the site directly.

To book a seasonal pitch on an Affiliated site, please contact the site directly.