We arrived and there was nobody in reception. Another UK family told us to look through reception window to see what pitch we had reserved for us. We found our pitch number and helped ourselves to it. Washroom was good, pool area looked very family friendly (we didn't use it) and our pitch was big enough and level enough. Most bizarre - when we returned to reception (still nobody around) we found a big box full of melons with a notice "free melons - help yourself". We took one and ate it for tea - lovely! Stayed for 2 nights and never did see anyone in reception. However, site very well laid out with everything easy to find so not a problem. A lovely site well located for a visit to Puy de Fou,