We visited again for our 3rd visit this year as our 4 young children, dog, grandparents and overall as a family, love the location of the site and the walks etc in the area are fantastic. Unfortunately our arrival on site was met by the most horrendous attitude I have ever experienced on arriving at a site. I know rules have to be followed but the circumstances surrounding the situation did not warrant the reaction from the site team. If it had been my first visit I would've seriously reconsidered revisiting. Fortunately I don't really have to have much contact with the site personnel, who obviously need some customer contact training. I stay on caravan club sites because they are mostly well managed but the staff on site have to realise that we as customer deserve to be treated in a civil manner and not spoken to as if we are children!