Rated 4 of 5

Rated 4 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 3 of 5

Good for families

Absolutely great wardens

Katie and Ash have been the best wardens I’ve met. I have disability’s which make visits to sites daunting sometimes as I do have some barriers in my every day life. Katie took time to explain to me where all was and has always been there to provide a smile. My carer comes and looks after me as I cannot afford to bring them for my whole stay so they have to come in the day and leave after preparing my meal and help getting me ready for bed time. This is my only negative about the club itself. Somebody who is disabled with a full Time carer has to pay for two adults at the same rate as a non disabled person. This is a huge barrier for disabled people and with my experiences of discrimination through out my work life I know about direct and indirect discrimination pretty well and this is direct discrimination. Treating everyone the same is discrimination as not all people are the same. This I have addressed with the club as I won’t be returning and will cancel my membership if changes are no made. How can a club of this size not have anything to accommodate disabled people being able to have carer be there at a reduced cost or free like other organisations do, 1 full paying adult and a carer comes free. It appears it’s just money making from head office and who ever makes up the policy’s. I do look forward to hearing from the director about my concerns raised. It’s not pleasant having soiled yourself and then having lay there all night in the soiled bedding and clothes as I could not get to the showers, laundry until my carer attended the next day. Not good C&MC

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