Stayed many times at this site which is lovely, however, this time we got a little frustrated by the lack of a drying room for walking equipment. The drying room was not working in April, but in August, my husband was asked which block he needed the code for, but there was still no heat. We asked three times during the week and the answer varied as to which warden was on duty. When I asked the female assistant warden, she was so dismissive that my teenage daughter actually commented! Sunny days render wet boots in the lakes, as the fells are boggy. We were made to feel we should not be asking for a facility (even one advertised). No one seems to know if this site is closing soon for renovation either. Fabulous place, views etc, but the wardens make or break a good experience. Sort out drying rooms, this is the Lake District.