We have visited this site many times but this time we found the wardens unhelpful, unfriendly and very jobsworth. On our arrival, we were told we should have arrived after 1pm so we queued with the other vans. We were then rudely ushered through at 12:15 which has never been our experience before during our lengthy membership. Despite telling the warden that we have visited before, he continued to give us all the spiel but not in a usual warm CAMC way. Later in the week, the female wardens gave my son in law (a new member) contradictory instructions as to where he should pitch, saying 'any pitch' and he had to move his van (no offer of help from the wardens despite the two very small children with my family). He had in fact pitched by a blue marker next to our van which had miles of room, much more than the pitch to the left and opposite. He even offered not to put up his awning. I am sorry to say that I don't think I saw the wardens smiled once or greet people in the usual fashion that we are used to. Overall the wardens were not kind. Also, the showers in the blocks were not cleaned properly. Hair accumulated around the edges. But then I see two young cleaners (not wardens) hanging about outside the block on their phones! Come on CAMC, I know we've been through hard times but a smile and kindness wouldn't go a miss especially as this was our first trip out in over a year.