Great location, let down by dirty facilities
We spent just over a week at this site. The site is well situated for visits to the beach and New Forest so from a location point of view its great. It's a big site but broken down well into different areas, that gives it a good feeling. When we visited the site it was full and very busy.
The cleanliness of the facilities on site was very very poor, very dirty all the time. Excepting it does depend how people leave them, but cleaning once day seems an outdated approach. This site needs to adopt the approach of European sites or commercials sites where the facilities are being constantly cleaned. I think this should especially be the case at the current time.
We had a grass pitch and this was very badly maintained. The grass was very long with mud patches. Simple areas to put right, but not carried out. We have two young kids and we noticed that a lot of people do not stick to the 5mph speed limit on site, this needs to be addressed more proactively. When not install some interactive signs to make offenders more aware at the time, I think the happy/sad face signs work well.
It's my view the site management are not getting the basic right.
Ending on a positive, the kids playgrounds are great and the wood fired pizza and fish and chip van are Both excellent.
aellison
Reviewed on 31/08/2021 12:16
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