We ignored the trial fast check-in option at this site, choosing instead to do things the old-fashioned way, getting a smile from a real human being at reception. We'd booked all our caravan holidays for this year back around Christmas last year so when told we had booked a grass pitch I could do no more than agree, with a shrug of my shoulders. This site has a major revamp last year and the majority of the pitches are hard standing. Indeed only eleven grass pitches are shown on the plan. However, the "grass" had suffered from the very dry weather, leaving about 50% of weedy green stuff, 50% bare soil, and some of these pitches had been withdrawn from use completely. In short, we were given a choice of two pitches, both with a good covering of rabbit poo and the occasional ankle breaker rabbit holes! If you book "grass" you expect grass and no, it wasn't remotely level either. On a more positive note, the new toilet and shower was the best we've ever experienced. At last somebody has managed to include a simple bench seat and screen, out of the range of the shower spray, with ample hooks to hang ones clothes. Why has it taken so long? Good, but could be even better with some tweaks.