Rated 4 of 5

Rated 1 of 5

Peace and quiet

Rated 1 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 1 of 5

Good for families

Used to love this site, not anymore!

This was 1 of our favourite sites on the network, not anymore sadly. We stayed for a week over Easter. The shower block is extremely tired and dated. Fittings rusting and horrid and some replaced with DIY bits, it is awful. Constant fluctuation between cold and hot in showers, we do not expect to pay for a weeks holiday and have cold uncomfortable showers! The whole site now looks tired and run down. Many muddy patches where people run cars over grass verges, which I know is a nightmare for wardens. However on previous visits these were promptly repaired, now it looks like many have been left a long time so everywhere looks messy. A pile of felled tree branches next to our pitch on arrival that were there all week. We had to move some to put awning lines in. Signs in the shower block warning there are problems with power and to be careful how many appliances you use. Our power kept fluctuating and tripping off. Even when we only had the fridge and heating on 1000w it kept tripping off! Eventually it went off all together. We rang our engineer as our mains lead had melted into the socket. Upon inspection there was nothing wrong with it and the engineer informed us when the power is fluctuating like that it can do this! So we had to cut our holiday a day short with a refusal of a refund for the last night that we lost. So we are VERY disappointed with this site and the Club. Paid for a week of cold showers and fluctuating power and now have the expense of a new mains cable and socket in our van that we believe was caused by the fluctuating power. This site needs sorting out or removing from the network as it no longer upto CC standards. We are extremely disappointed as we loved this site and it was previously run really well. Now we just feel like we were robbed and paid for something that was completely substandard. No one expects to pay for cold showers or have damage caused to their van by fluctuating power levels. VERY disappointed we paid for this holiday as the standard of the site made it feel far from a holiday. I will be contacting CC as I believe we should be refunded for this holiday. We paid for hot showers and a constant power supply and got neither. I have never left a review before but felt people should be told about the problems here. No one wants to go on holiday and experience this. This was previously such a lovely site and is in a great location, it is such a shame.
Caravanner

Reviewed on

1 review

3 Helpful notes

Report this reviewer

julie183 replied on 02/05/2018 10:49

Posted on 02/05/2018 10:49

 It sounds as though you have a serious electrical fault in your caravan. Drops in voltage will not melt your power cable and if you kept tripping the power supply you should be looking for a short or a faulty appliance.

replied on 02/05/2018 11:12

Posted on 02/05/2018 11:12

The user and all related content has been Deleted User