We arrived on Friday night around 7.30pm. We cooked tea then went to wash up. The water was luke warm not hot enough to wash greasy dishes. We then went to get showered and the water temperature was the same. When we went to get showered in the morning it was ice cold. I informed the warden but we had no hot water till the afternoon. We rely on facilities during the Winter and that's why we stay on a site. We had drained down our Motorhome to prevent burst pipes so it was really inconvenient. I know these things happen, but if I stayed in a hotel and had no hot water our money would be refunded!