The approach road to the site is in need of repair, first impressions nice colourful reception area outside. On check in was given information and advised to park and walk to explore what pitch we required - good advice as some of the cul de sacs are difficult to turn round in. You are warned about needing levelling blocks but some of the ground is very steep, our skirt would not touch the ground so we changed pitch. I appreciate that bad weather has an impact on pitches but they needed to close several areas therefore limiting choice, surely some drainage would help ? A lot of pitches were very "rough" and for the price of a pitch a bit expensive. It would also be beneficial if boundaries of pitches were marked, the warden informed us we were over our area when erecting our wind breaks and told " you wouldn't get away with it on other sites" We have never had a problem on any other Caravan Club site it usno different to erecting an awning. The wardens do work very hard, the site is clean and tidy. I appreciate that it is almost end of the season in what has been a very hard year but a smile and a greeting go a long way to making a good impression rather than someone zooming about on a buggy making you feel checked up on.