We had a most upsetting experience when we visited this campsite back in March last year. Within 30 minutes of our arrival one of our little dogs hurt his foot whilst in the dog paddock. It looked serious requiring veterinarian attention. I used my mobile phone to find a vet’s practice in the area and managed to obtain an emergency appointment. We had never been to Cirencester so had no idea where the surgery was and with having a large Motorhome and other dogs we decided that the easiest course of action was to get a taxi. My husband went back and forth to the office at least 4 or 5 times obtaining taxi numbers but was told it was unlikely that we would get one as there was a horse racing meeting and they would all be at that. We phoned 9 taxi services to no avail. We then asked if someone from the office could just drop my husband and the dog off, we even offered payment - no-one would! We were well and truly stuck with a dog needing urgent veterinarian treatment! As a last resort we asked a gentleman parked opposite who also had a car as well as his Motorhome. He very kindly dropped my husband and dog off at the vet’s and even refused to take any money for his trouble. Our dog had in fact broken his foot, he had an x-Ray, injection and was prescribed pain relief tablets. The surgery was literally 3 to 4 minutes drive from the site and my husband walked back carrying the dog in his arms having received a detailed return route from the vet himself. It was my 70th Birthday weekend and one I will vividly remember for reasons that could have been avoided due to the lack of empathy and help from the park staff.