Arrived on site Saturday and were handed a map with clear instructions and a diagram about how we should park, by the friendly reception staff. We found a lovely spot on a corner and following the instructions parked our caravan and car. However, on Monday we arrived home and I was relaxing in my caravan when there was a knock on my window. I looked up to see a member of staff looking in at me! I leaped up and came round to meet her. You have parked wrongly she said and I apologised feeling rather intimidated muttering that we had followed the map and instructions. She told me the map was old and wrong and that the cars now needed to be parked on the other side of the caravan. Don't worry she said "you can have your tea first but you must move it tonight". I felt like a naughty child! She then went on to speak to the other caravans who had also parked according to the map. I felt as though I had been reprimanded but I had done nothing wrong. There was no apology for providing a map and diagram that was wrong and making me move my car. The family parked next to me were also cross about her officiousness they had even shown her the map with the parking instructions that had been circled by the reception. I think some customer service training is definitely required. It lets down what is otherwise a wonderful site with very friendly staff. Please don't let her spoil it.