Rated 4 of 5

Rated 1 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

Dissappointing Stay

My wife and I recently booked to stay for 3 nights at this site, from Fri 30 Jul to 1st Aug. This site is among our favourites and we have always been utterly impressed with the attitude of the wardens, the cleanliness of the site, the proximity to the wonderful town of Cirencester and the stunning surrounding beauty of the Cotswolds countryside. We were both looking forward to relaxing for a few days on what has always been a peaceful and stunning site. And we thank the Wardens for keeping this site so well. Alas, the prospect of our peaceful weekend was completely wrecked by the Rock Concert that was to take place for the 3 nights of our stayover. We were informed of this impending "ear pollution" by one of the wardens who stated that the staff had no idea the concert was going to take place. This we find utterly unbelievable, given the proximity of the campsite next to the site and the setting up that would have occurred right past the noses of the staff at the site; there must have been in excess of 100 tents in the concert field. We are particularly annoyed at the lack of foresight by Caravan Club booking staff for not informing members that this concert was taking place, either by word of mouth or on line. We booked online and saw no warning of the concert at all, but more incredibly, the lack of awareness by the site staff. As we pitched our caravan, we were told by a warden about the concert, who also told us that they had no idea that the concert was going to take place! Thinking that the music might abate by 10.00pm, we were prepared to put up with the music (if you can call it that), but it was still blaring out from 6.00pm until 11.10pm on Friday and Saturday, 29th & 30th July and all afternoon and evening on Sunday 31st July. The language used by band members was appalling, especially as there were plenty of young children on the site. We cannot believe that the CC did not know about this concert, especially as band members kept referring to their presence at the concert last year. Whilst we are not generally given to complaining and consider that we have a fairly high tolerance threshold, in this instance we feel we need to complain in the strongest of possible terms. Having spoken to many fellow CC members who were equally as disgruntled as we were and who were staying on the site at the same time as us, we consider we are among the majority who considered that the lack of warning about the concert was somewhat shortsighted on the part of the Caravan Club. Therefore, we do not consider it unreasonable to request some form of compensation from the Caravan Club for what was ostensibly a very unpeaceful and ruined weekend. We returned home feeling very frustrated, unrelaxed and cheated out of the rest for a few days that we were so looking forward to. May we add that this is the first time we have raised a complaint about a stay on a CC site and whilst this situation was n
Caravanner

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