Our arrival at the site was bang on 12 and booking in was a doddle. Site staff friendly and welcoming. Then off to pick the pitch, always entertaining. the pitches are well kept and give you plenty of room. We ended up on one with grass at the back, which as the title describes was great for laying out on. The site facilities appeared new and so the showers were awesome compared to Burrs from where we'd travelled. All the facilities were spotlessly clean and i have to say the later cleaning times of 11-12 were far better for me and my family as we don't rush when on holiday and always seem to clash with cleaning times at most sites which is a shame. Not this time though! We didn't use the kids park so can't comment, we went into Chester on the bus. Family of 3 for £9 was very good and they ran every half an hour. Takes about 10-15 mins to get to the bus stop at the designer outlet at a steady pace. There's a Sainsburys nearby so that makes the site really well placed for food shopping. Went to the Zoo which was fantastic and had a Italian meal at Sergios in the city which was outstanding!  If you're ever thinking of going that way go to Fairoaks but book early it's a very popular site and now i know why.