Rated 4 of 5

Rated 2 of 5

Peace and quiet

Rated 4 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

Disappointed

Tried to book 2 week stay on this site, many months in advance, as I had business to attend in Chester, showing full one night over a weekend, tried through the site, & head office for this one night but no good, had to alter my plans in the end, and only managed to get one week. Although there were some flooded pitches, there were also empty ones, but site full sign was on the entrance gate, and by no means full. Would have been interested to see how full it was on the one night that was unavailable to me, to me FULL should mean FULL !!!!

Comment from the Club:

Thank you for your recent review and we are so sorry that you had problems trying to book a longer stay on site. We have looked into matters during your stay and we can advise you that we were having some essential works taking place that led to the booking of pitches being temporarily blocked via the website.

The Site Warden team were managing this daily and were close to the situation ,and were able to release pitches on a daily basis. Please always make your needs known to the site team or give them a call as they usually have the latest up to date information.

We know that Chester Fairoaks is one of our busier sites and certain sites cause frustration to get into, so we hope your next visit will be for much longer and we can welcome you back soon.

 

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JVB66 replied on 12/11/2019 18:21

Posted on 12/11/2019 18:21

Full would mean full for the pitches that were acailable to "let" did the site staff enlighten you when you queried the "empty"pitches with them and the problems you had encountered when trying to book earlier?