I know it says that pitches are available from 1pm but I had a distance to travel to get to this site and needed to do a work call. Ended up arriving at 12:30 to a very empty site, with vast swathes of space available. Asked if there was somewhere I could just park and do some work until the pitches were available. Absolutely not, had to leave the site and literally park just outside where I was able to do my work calls. No common sense applied to a reasonable request. Made the start of a stay really unpleasant. Site OK, great views over the racecourse