We were delayed arriving but rang ahead and gave an estimate and were told just let us know if it changes and will be after 8pm. So that’s what we did. We arrived exactly when we said we would, at half past six. The wardens also knew we had had a 7 hour drive instead of a four hour drive, however they showed they could t care less. When we arrived, before I could even say Hello I was admonished for “putting the wrong phone number” on my booking. We had a pitch map shoved at us with a key for the toilet and were told, quite rudely, to pay in the morning. I checked our booking immediately and found it had the correct telephone number on it, I checked this immediately but by then the office was closed and the wardens had gone to their vans. Never been treated like this at a Caravan club site before. The toilets also had “an unpleasant stench” as per my ten year old. Only saving grace is we are only here for a night. What a shame.