Firstly the directions in the hand book are confusing. We only found the site by asking a local aresident for help. When we got there it was chaotic with traffic coming from all directions. I stopped at the designated spot but that brought all vehicles to a stand still so I moved my motorhome further onto the site. When I went into the office, the receptionist asked if I didn't see the sign. I explained why I had moved but she said 'but you entered the site'. It was only when I offered to go out and come back in that she calmed down. ot a good start. We booked a super pitch and that was excellent. Next day whilst visiting Chatsworth House my wife had an accident which meant spending a day at Chesterfield Hospital. Next day we decided to return home. I explained the reasons to the receptionist as to why we were leaving a day early. There was no suggestion of a refund of the balance of the site feewhich I found very disappointing. I have always found the site staff very helpful and the attitude of the Chatsworth staff very disappointing.