This was not a holiday. Our son was having surgery at the Orthopaedic Hospital 15-20 minutes away. I booked and then called the site to explain the situation and they were incredibly helpful right from the start. They allowed us to add and subtract the number of people staying and cars parking, as family members came up from Cornwall. Over a two week span extended our stay a few days at a time to fit in with the hospital and they also allowed us (it was December) to stay a few hours past the usual leave time and pulled out at 4pm when the hospital had discharged our son. Lovely friendly people-Thank you, for making this part of out trip so simple and worry free. xx