One morning my wife walking from the van with our little dog towards the dog walk. She got as far as the grassed area opposite the office when our dog crouched down and had a wee. The Assistant Warden was parked close by on his tractor. He said “we do have a dog walk” My wife replied “yes she was aware and that was where she was going”. He then said abruptly in front of some other members. “Well we have to cut the grass when you have finished with it”. He got off the tractor turned his back walked off and went across to the office to join his wife. The other members were like me shocked and disgusted as my wife was with the attitude of an employee of the Club. My wife returned to our van very upset there was simply no need to be spoken to at all like that. Dogs see grass and will wee on it. Even if our dog had a poo we like all dog owners carry bags and any mess would have been cleaned up. On the same morning we overheard the same Assistant Warden speak to a chap who had arrived at the barrier to book onto the site shortly after 11am. He said again abruptly and loud to the chap “I am much too busy (he was over at the toilet block cleaning) and if I was not busy I would have turned you away”. Yes I know you cannot book in until noon on each day but again it was the manner in which he spoke and dealt with the member. My wife and I in our working lives were both involved very closely with the general public in sensitive situations but always treated people in a respectful and understanding manner. No member (or non member) of the Club should have to tolerate being spoken to or dealt with in this way by an employee of the Club. It is simply not acceptable or can be excused. Also if you don't park correctly on the peg he will be round to tell you off. So you have been warned...