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  4. 5 Day stay,Pricey,and not a dog friendly site

Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 2 of 5

Facilities and cleanliness

Rated 4 of 5

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Rated 2 of 5

Good for families

5 Day stay,Pricey,and not a dog friendly site

Recent Stay for 5 Days at this site my overall rating is based on yet again not friendly wardens ( Caravan Club Site Police)and the state of the shower block which is in need of re tiling as most shower cubicles suffer from broken tiles. I visited the the toilet block at 6 am in need to be surprised all cubicles taken, actually 3 were locked out of use, same as some shower cubicles, both myself and another camper who arrived not impressed at all, ?? state at 9 am nightmare Apart from that the site location is fine, with the local pub friendly service. a lot of very close shops take away's and superstore shopping on the doorstep. We had a serviced pitch not by choice, as would have preferred only electric. Slight smell from the site grey waste soil outlet, but as this was at the rear of our outfit did not penetrate into caravan. Would stay here again if absolutely nothing else in area was available. Camped here after a week stay in Devon at Zeacombe House where you the very friendly owners do everything to welcome you and your family The approach road is cobbled and as long as you drive carefully and slow presents no problem.. The local railway is nice to see and hear the steam locos which it uses
Allan Biddle profile picture

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Tinwheeler replied on 18/08/2018 20:05

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Tinwheeler

Campervanner from Cornwall

Posted on 18/08/2018 20:05

Why do you say the wardens are site police? It’s not fair to make a statement like that without explaining why and grossly unfair on the wardens who can’t put their side of the tale.

Why is the site not dog friendly? You haven’t said. I understood dogs could be exercised in the Country Park.

JillwithaJay replied on 20/08/2018 13:56

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JillwithaJay

Caravanner from Lancashire

Posted on 20/08/2018 13:56

I think, as long as site staff are polite doing their job, I'm not sure how  not being friendly affects anybody's stay.  A quick hello suits me.

There is a vast area of park adjacent to the site which, I would have thought as ideal for exercising dogs and humans. 

replied on 26/08/2018 11:42

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Posted on 26/08/2018 11:42

I note that, one year after I made a complaint about the sheer rudeness of the on-site staff, that still people are complaining about the same matter: what a shame C&MC do not think it important to manage their staff, re-train them or discuss this with them. There is clearly still a problem with the attitude of the wardens at this site, as it is too coincidental that so many people experience this attitude over and over again. Either C&MC don’t read reviews or don’t actually care when they do. 

JVB66 replied on 26/08/2018 11:49

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JVB66

Caravanner from Hertfordshire
Posted on 26/08/2018 11:42 by

I note that, one year after I made a complaint about the sheer rudeness of the on-site staff, that still people are complaining about the same matter: what a shame C&MC do not think it important to manage their staff, re-train them or discuss this with them. There is clearly still a problem with the attitude of the wardens at this site, as it is too coincidental that so many people experience this attitude over and over again. Either C&MC don’t read reviews or don’t actually care when they do. 

Posted on 26/08/2018 11:49

One complaint since yours? and as with yours only one side of the storyundecided

Tinwheeler replied on 26/08/2018 11:50

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Tinwheeler

Campervanner from Cornwall

Posted on 26/08/2018 11:50

This reviewer hasn’t said what the issue is other than making the impolite comment about ‘site police’. 

Take it up with the club if you want something done about whatever the perceived problem is. 

replied on 26/08/2018 12:27

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Posted on 26/08/2018 11:42 by

I note that, one year after I made a complaint about the sheer rudeness of the on-site staff, that still people are complaining about the same matter: what a shame C&MC do not think it important to manage their staff, re-train them or discuss this with them. There is clearly still a problem with the attitude of the wardens at this site, as it is too coincidental that so many people experience this attitude over and over again. Either C&MC don’t read reviews or don’t actually care when they do. 

Posted on 26/08/2018 12:27

 Having read your complaint from August last year the main complaint seems to be that you were asked to repitch your outfit as you had put your caravan on the wrong side of the peg. That despite saying that you had been using CC sites for 7 years and apparently having been handed a site plan that showed the pitching requirement. laughing

You also seemed surprised that the warden was keen to shut the office after booking you in following your 7.50pm arrival. laughing

replied on 28/08/2018 20:55

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Posted on 26/08/2018 12:27 by

 Having read your complaint from August last year the main complaint seems to be that you were asked to repitch your outfit as you had put your caravan on the wrong side of the peg. That despite saying that you had been using CC sites for 7 years and apparently having been handed a site plan that showed the pitching requirement. laughing

You also seemed surprised that the warden was keen to shut the office after booking you in following your 7.50pm arrival. laughing

Posted on 28/08/2018 20:55

No - please re-read. I acknowledged our mistake. My complaint was about the attitude and rudeness of the staff on site. And many people agree with me. You like to defend this site a lot and I wonder if you are related to or are friends with the people who run it 🤔

replied on 28/08/2018 20:57

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Posted on 26/08/2018 11:49 by JVB66

One complaint since yours? and as with yours only one side of the storyundecided

Posted on 28/08/2018 20:57

No there’s not been one complaint since mine. There have been lots over the past year. Perhaps you could do a re-count 🤗

replied on 28/08/2018 21:01

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Posted on 28/08/2018 20:55 by

No - please re-read. I acknowledged our mistake. My complaint was about the attitude and rudeness of the staff on site. And many people agree with me. You like to defend this site a lot and I wonder if you are related to or are friends with the people who run it 🤔

Posted on 28/08/2018 21:01

Not at all. I have only visited the site once I think and that was probably 8 years ago.