Lovely place
We stayed over the easter weekend. We have been many times over the last 13 years and have never had any complaints. This is a minor issue, but we had problems connecting to the TV booster system. We asked the wardens a couple of times and both kept telling us we needed to retune the TV from scratch. We have used the booster systems on many sites including Broadway many times in the past and felt that something wasn't right this time. We couldn't get any bbc channels using the booster system and the wardens didn't seem to want to help or perhaps could? In the end, we disconnected the booster system and actually got a better service using our caravan aerial ( the one that's one the roof). Anyway we left things alone as obviously the wardens were very busy. Then we tried to connect to the wifi. We bought a 24hr package at £2.50, which took us an hour to connect to. Once connected, we had an hours service and then it went off. As it was getting late at night, we thought we'd tackle it the next morning. The next morning, things were the same. We saw a warden pass by and politely asked, he wasn't able to help and kept telling us to keep trying. We eventually rang the service help line and was told that the wifi transmitter was down nearest to our pitch. This was fixed a few hours later as we purchased another 24hr package and things were fine from then. I have emailed them though since and they have agreed to refund me for the first package that we purchased. This was no trouble and they were very helpful. The disappointing thing we found over the weekend was that the wardens didn't seem sufficiently knowledgeable to deal with our problems and I await to see how much the telephone call cost me to sort this out. Anyway, none of this spoiled our weekend and we thoroughly enjoyed it, visiting Stratford and Boughton on the Water. Oh by the way, the diversion back took us quite abit out of the way, going back via Cheltenham. Not seen a diversion as long as that (approx 25 to 30 miles extra than normal). So if you're venturing out, just beware.
