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rigg
Reviewed on 22/08/2024 17:19
This site is very well kept and the staff running it are fine. It is just their policy of where you have to pitch your van; you are not allowed to select your pitch. If you have a small van 6.5 meters or less you are allocated a pitch and we were under trees, and there was a bank at the back. I couldn't get round my van at the back otherwise the tow ball would be in the road. They save the larger sunnier pitches for the larger vans and that area has the most sun but where we were pitched after 3.30pm in the afternoon there was no sun at all. It is a small site but members shouldn't be penalised just because they consider you have a small van. All the grass pitches with hook-up are the same price.
Comment from the Club:
Thank you for sharing your feedback. We want to assure you that we do not have a policy of reserving the more desirable pitches for longer units. Our aim is to provide all members with a pleasant and enjoyable experience at our campsites. Most of the time, members are free to choose their pitch regardless of the size of their unit. However, during extremely busy periods on this Club Campsite, such as Bank Holiday weekends, the site staff sometimes need to allocate pitches more precisely to ensure they can accommodate everyone. Given that there are 10 grass pitches that are 7 meters or under, they do need to place smaller vans on these pitches when operating at full capacity.
We hope this clarifies our process and we look forward to welcoming you back for another enjoyable stay soon.
mothy79
Reviewed on 15/06/2024 16:44
