Upon arrival the staff were rude and unfriendly. We arrived at 12.55pm, new to the site and area so wasn't sure if we could park or turn around on the narrow road on which the site is situated. We have a large motorhome so decided it would be safer to pull in since we were only 5 minutes early. After being scowled at I went into reception to check in, only to be lectured about the arrival time, they were so rude and it wasn't a pleasant start to our holiday. I was spoken to like a naughty child! I think some of your wardens need a lesson in customer service.