Ok, we arrived, all good! Then we had problems with our caravan, our fault, so the next day we had to arrange a service person to come out to fix the issue. We walked our dogs in the morning, a good 2 hrs, came back, ate and then waited for the caravan technician. Once we were up and running we left our exhausted dogs in the caravan, windows open, blinds shut and very relaxed. We headed in to Blackpool, parked up, not cheap at £5 and wandered in to the city. Not half an hour in to our walk we had a call from the site, not friendly, that our dogs had been howling, that everyone in the vicinity had been complaining about us, that they had at least 3 direct complaints, our dogs were in distress, yada, yada, yada! We rushed back in distress ourselves, so worried about our pups thinking they were distraught but at the same time thinking our dogs had never behaved like this before and wondered what could have happened. When we arrived at the site my husband asked me not to drive to the caravan as they would recognise the car but let him creep up. When he looked through the window he saw our dogs in their usual position, lying on their backs, each on a bed, happily passed out after a good walk. The howling was still in the background. When I stayed at the gate the warden of the camp was so rude to me, he told me I had left my dogs distraught, that it was unacceptable, that he had so many complaints and I felt awful, it was only once I drove around to our caravan that I knew it was not our dogs but a neighbouring caravan and the wardens just assumed it was us! That drive to the caravan I thought on no! Everyone is looking at me and the terrible owner I am when I had left my dogs so relaxed. We were basically the youngest couple, with dogs, so when the finger pointed in our direction of course it had to be us!!! I was so upset! It turned out that it was a neighbour's dog that had been howling! The warden had even been to this particulate caravan and seen the dog in a cage, in the end washroom, and still thought it was us! Just didn't look at the pitch number! I went back to the warden, no apology from the small man, dark hair and thick glasses for his INCREDIBLY bad attitude to me, although he knew exactly what happened. It was the lady who apologised, said it was crossed wires!! She had the decency at least to pay us back the parking cost, Thank you! Look at the pitch number please!!! You dragged us back and finally ruined our afternoon and evening, let alone a bad taste in our mouth, we just wanted to leave! The following day the small man saw me, ignored me and let his colleague give me a "good morning", he looked away, embarrassed. Would never go back and it actually put us off the Caravan Club concept. We have decided next to do a less stringent concept, which I hope we enjoy more and they are less jobs-worth, at least apologise for their mistakes, if necessary!!  Bad form Caravan Club!!