Booked pitch late after cancellation asked for hard standing and told there was one. Arrived mid afternoon Friday booked in and was explained where to pitch on hard standing pitch. Drove around site to find all hard standing had been taken. Went back to office where I was then told for the first time it is on a first come basis. As my wife is not in the best of health we needEd hard standing to avoid damp and had we been told this when booking we would not have booked. This being our first time to this site will not be looking to book again. Having just driving from Surrey after my wife had come out of hospital in the morning we then had to drive home again. Site did refund site fees but it has cost us fuel just to tow our caravan for over 4 hours for nothing