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Recently stayed at this site.. Although a great location. The facilities are very poor, toilet and shower block is a disgrace dirty and smells. Although it's due an upgrade next year the price to stay should have been discounted. Warden well there are to many and apparent from emptying the bins I do wonder what they do all day! No facilities for kids so you have then playing ball games hitting your vans and wardens never around. People on cycles bombing around the site major accident waiting to happen. Rules are enforced for some but not others, two cars per pitch ! Not 6 feet gap between caravans. Very disappointing site. No wi fi... Avoid until the club takes action!
Comment from The Club:
Many thanks for writing a review. The Site Staff have been in touch as they work hard to ensure everyone is happy on site and want to address the concerns you have raised.
We would like to assure you that although the toilet block on site is dated, it is thoroughly cleaned on a daily basis and the Wardens work hard to ensure they are kept clean. For future reference if you are ever unsatisfied with the cleanliness of the toilet blocks please do speak to a warden on site as they are there to help and assist. Please be assured that they do regular evening walkabouts on site to check on site issues and security and as you can see from other reviews, many members are very happy with their stay at Black Knowl.
The Wardens do not recall any member complaining to them about any of the points raised and would really appreciate it if anyone ever has any concerns please do speak to them when on site so they can address any issues there and then.
The wardens are scrupulous on site to ensure they maintain the correct fire gap between outfits as health and safety is very important. Please note if there are two cars on a pitch it is because the members have paid for the second car in accordance with Club Policy.
If a Warden does see any member not complying with The Club rules, they do speak to the Member accordingly at the time.
We hope this helps address any concerns you have and thank you for taking the time to leave a review.
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