Rated 4 of 5

Rated 4 of 5

Peace and quiet

Rated 4 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

One of the best, but false bookings spoil it for the genuine.

We love Bristol and therefore, Baltic Wharf is one of our favourite sites. It's location is superb. The City Council are also aware of this and keep threatening to requisition it. This would be a backward step in my view, as the site is always full and if everyone's like us, they spend a small fortune, all year round, within the City. The current staff are excellent and whilst the facilities are always oversubscribed, they're always clean and well maintained. My one gripe is a general one aimed at the C&MH Club. This site is one of the first to have all its weekends booked up in the first days after booking commences. Invariably, because the Club don't take deposits, many thoughtless members book weekends up on line and then when their year pans out later, they cancel, with no loss to themselves at all. This time, we were only able to book Monday to Wednesday, despite booking last December. Sure enough, when we asked (Whilst on site) to see if Thursday was available due to any cancellations, the staff kindly offered to ring us if one occurred. Sure enough, within an hour, a cancellation came in. Then we asked the same about Friday evening. Yes, you guessed it. The same occurred and somebody else cancelled, so we stayed till Saturday. Whilst this was all very good for our stay, it merely illustrates the clubs admin problem. Start taking deposits, or it will always continue.

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replied on 17/10/2017 23:50

Posted on 17/10/2017 23:50

Invariably, because the Club don't take deposits, many thoughtless members book weekends up on line and then when their year pans out later, they cancel, with no loss to themselves at all.

And you know for a fact that the cancellations are not for 'genuine' reasons?