We stayed at three acres for 5 nights during an extended tour of the UK. Sarah Met us on arrival, made us feel welcome and gave us a leaflet regarding the site and the area, which was helpful. She recommended local facilities including several pubs and restaurants. The site was clean and well managed .The evening before our departure Sarah wished us a safe journey, we left feeling that we had made a new friend. A few days later although still on our journey we were informed by our daughter -in-law that Sarah had written to us thanking us for choosing her site. 10 out of 10 for customer service.