We arrived on site on Sunday afternoon, the directions were perfect and the pre-welcome guidelines very helpful. On arrival our pitch was ready for us to occupy and was level thankfully, the site was spotless and well kept, Lucy & Co sanitise the bins/taps regularly which is reassuring in these times. On Tuesday my wife decided to fall head first out of the caravan door badly gashing her head and smashing her specs as well as various bruising, Lucy was on hand and took control by calling her GP only to be told to get her to A&E some.20 minutes away where she had about 11 stitches in the wound. Whilst we were at the hospital Lucy called to say she had booked us in for an extra night if we should need it (fortunately we didn't need it ) but the offer was there and we were visited by Lucy upon our return which was very much appreciated. This site is one of the best we have stayed on for peace and tranquility and we can't wait to visit again at least to get in to Jedburgh a really attractive town which boasts free car parks which we have found a rare treat. I would recommend this site wholeheartedly for the warmth of the.welcome