I generally don’t do reviews but after a pretty shocking experience I just to hard warn others. Wow where to start - we booked this site back in December for a stay 2 weeks ago. We’d duly paid the deposit and the balance in plenty of time and received no comms, confirmation, info about the protocol for arriving at all SO… We duly rocked up at about 1pm on our arrival day, made our way up to the site entrance stopped at the big sign that was very unclear about instructions for arrival so we promptly headed on to the site as we’ve done many times before on CLs thought we’d get pitched up and then advise the hosts of our arrival spotted a couple of empty pitches and started to pitch up. Well 20mins to that in a screaming shouty and frankly damn right rude and aggressive woman came on to the site shouting at us and accusing us of trespassing, throwing shouty comments at us about who do we think we are just pulling onto the site without checking with them 1st. Well obviously we apologised profusely for the confusion and explained we had no other instructions from them but no that wasn’t good enough and she continued to verbally abuse us, when calmly asked what she’d like us to do now she threw out a ‘I want you to leave’ statement. After many more apologies she went on to say clearly she should have called us to confirm details but she hadn’t so not our fault, she then suggested it was our fault for booking so far in advance and why did we do that, she even then continued to try and blame us for the confusion. Numerous times I asked what would she like us to do or move to another pitch for instance but she just couldn’t get over her anger over the confusion caused by them. 20 minutes this went in for until I finally insisted we’d just move pitches to a grass one she had suggested was where she wanted us. Well if you want a nice visit to Ludlow and south Shropshire then fill your boots it’s a lovely location BUT definitely dont stay here unless you want your head biting off by a frankly rude, aggressive and horrible woman to kick start your trip. It didn’t spoil our trip why would it it wasn’t us that was apocoliptic over a nothing issue. We will never go back to this site I’m afraid after such a shocking verbal attack. And to top it off this CL is breaking the rules by having more than 5 units staying there at any one time oops appears they can’t count either. Avoid the place like the plague.